Front Desk

Reposted One Month Ago
Be an Early Applicant
48823, East Lansing, MI, USA
In-Office
Junior
Healthtech • Professional Services
The Role
Welcome and check in patients, answer multi-line phones, schedule appointments, verify insurance, process payments and referrals, maintain accurate patient records, and support daily office operations in a fast-paced medical practice.
Summary Generated by Built In

 

Join Our Patient-Centered Medical Team!

We're looking for a warm, organized, and customer-focused Front Desk Specialist to be the welcoming face of our practice. If you're passionate about helping others, thrive in a fast-paced environment, and want to grow your career in healthcare--we'd love to meet you!

 

What You'll Do:

  • Greet patients with a smile and deliver exceptional customer service
  • Handle incoming/outgoing calls using a multi-line phone system
  • Check patients in/out, schedule appointments, verify insurance, process payments and referrals
  • Keep patient records and documentation accurate and up-to-date
  • Collaborate with team members and support daily office operations

 

Benefits

What We Offer:

 

  • Salary compensates with experience
  • 401 (k) with employer contribution
  • Paid time off and paid holidays
  • Health, dental and vision insurance the first of the month after 30 days
  • Structured training program
  • Patients love us--and we think you will too!

Ready to join a team that puts patients first and values your contribution? Apply today!

 

Qualifications

 

What We're Looking For:

 

  • High school diploma or equivalent
  • 2 + years of medical office experience
  • Positive attitude, strong communication and excellent phone etiquette
  • Detail-oriented and able to multitask in a busy environment
  • Dependable and eager to learn new systems (experience with eCW EMR is a bonus)

Skills Required

  • High school diploma or equivalent
  • 2+ years of medical office experience
  • Strong communication skills and excellent phone etiquette
  • Experience using a multi-line phone system
  • Detail-oriented and able to multitask in a busy environment
  • Dependable and eager to learn new systems
  • Ability to verify insurance, process payments and referrals
  • Experience with eCW EMR
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The Company
375 Employees
Year Founded: 2022

What We Do

Align ENT + Allergy is a physician-led management services organization (MSO) that supports a community of independent ear, nose, and throat (ENT) and allergy practices. By providing comprehensive practice management and non-clinical support services through a partnership model, Align enables physicians to maintain local control and clinical autonomy, allowing them to focus on providing high-quality, cost-effective, and personalized patient care.

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