We’re unique. You should be, too.
We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.
ESSENTIAL JOB FUNCTIONS:
Primary Duties and Responsibilities:
- Prep office in the morning for patient arrivals.
- Check all phone messages.
- Follow-up all messages left from the day before.
- Print Patient Check-in Board for billing.
- Review HEDIS MPM patient list and schedule accordingly.
- Trouble shooting for Dashboard, phone, and computer issues.
- Check all medical release forms for accuracy and PCP sign off prior to release of medical records.
- Scan and index all documents.
- Print CPA report.
- Insure missing items on CPA Report are completed.
- Order supplies related to Office Depot and US Foods.
- Review doctors schedules for:
- Double booking
- Over booking
- Under booking
- Turn co-payments into the center manager for deposit.
Other responsibilities may include:
- Mail out patient birthday cards.
- Distribute insurance verification list.
- Cover front desk as needed.
- Monitor patients while in the lobby.
- Review next day transportation list and confirm times.
- Assist with checking in and out of patients.
- Review medical record request.
- Make sure all medical records are updated.
- Assist patients with completing their paperwork.
- Review and distribute mail.
- Setup conference rooms for Monday and Tuesday doctors meetings.
- Insure RI laptop is functional.
- Assist with on-call message log.
- Assist in conducting new patient tours.
- Actively schedule patients for Chen Diabetes Program.
- Insure rooms are setup for classes.
- Review ER and inpatient emails.
- Insure patients are being scheduled within the proper time frame.
KNOWLEDGE, SKILLS AND ABILITIES:
- Good organizational skills.
- Multi-tasking.
- Good verbal communications skills (English required).
- Great customer service skills.
- Ability to prioritize.
- Able to deal with a fast pace environment.
- Ability to train personnel.
- Scheduling experience.
- Positive, cooperative, and collaborative attitude.
EDUCATION / SPECIALIZED KNOWLEDGE REQUIREMENTS:
- High School Diploma or equivalent.
- Some college preferred.
- Minimum two to four (2-4) years of experience in a medical facility, plus working knowledge of medical insurance.
- Computer knowledge including Microsoft Office programs; scheduling programs.
- Knowledge of Dashboard.
EDUCATION AND EXPERIENCE CRITERIA:
- High school diploma or GED equivalent required
- Some college coursework preferred
- A minimum of 2 years’ work experience in a medical facility required
- BLS for Healthcare Providers certification desired
We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
Top Skills
What We Do
ChenMed brings concierge-style medicine and better health outcomes to the neediest populations – moderate-to-low income seniors with complex chronic diseases. Operating over 50 medical centers in eight states, we are known to our patients as Dedicated Senior Medical Center, Chen Senior Medical Center, or JenCare Senior Medical Center.
Through our innovative operating model, physician-led culture and empowering technology, we drive key quality and cost outcomes that create value for patients, physicians and the overall health system. By recruiting focused physicians and reducing their doctor-to-patient ratios, we increase patients’ “face time” during each monthly appointment and help foster stronger doctor-patient relationships.
Results of our high-touch approach to primary care are impressive, as illustrated in the recent Modern Healthcare cover story published on Oct. 20, 2018, which reports that: “Indeed, ChenMed's approach has resulted in 50 percent fewer hospital admissions compared with a standard primary-care practice, 28 percent lower per-member costs, and significantly higher use of evidence-based medications.”
