Hiring One Front Desk Staff - West YMCA
PART TIME!
MUST BE ABLE TO WORK- Mornings, Mid-Day, Nights As Needed, and Every Other Weekend.
FREE YMCA FAMILY MEMBERSHIP!
$15-16.00 per hour
Are you passionate about making a lasting impact on your community? We are currently looking for high-energy individuals with a passion for helping others to join our team!
Our Front Desk Staff are responsible for creating a positive member experience by providing a superior level of customer service to current and prospective members and guests. This position establishes a positive work environment, supervises a dedicated membership team, and greets and interacts with guests in a friendly and professional manner.
WHY the Y? Excellent Benefits!
- AMAZING retirement plan with unprecedented company contribution
- Growth opportunities!
- FREE YMCA Membership!
Responsibilities:
- Greet members, prospective members, and guests, providing exceptional customer service.
- Answer phones in a friendly manner and assist callers with a variety of questions.
- New member sign-up.
- Respond to member questions and concerns in a timely and professional manner
Qualifications:
- Motivated to maintain an excellent customer service reputation
- Strong oral and written communication and interpersonal skills
- Strong attention to detail, organization, and follow-up abilities
- Ability to work effectively and efficiently in a fast-paced setting
- High school or equivalent (Preferred)
- Customer Service: 1 year (Preferred) but WILL TRAIN
The YMCA of Dane County is an equal opportunity employer and we are committed to a diverse and inclusive workforce. We offer equal employment opportunities to all persons without regard to race, color, religion, creed, sex, national origin or ancestry, age, handicap, disability, veteran status or any other classification protected by applicable state law.
Skills Required
- Motivated to maintain an excellent customer service reputation
- Strong oral and written communication and interpersonal skills
- Strong attention to detail, organization, and follow-up abilities
- Ability to work effectively and efficiently in a fast-paced setting
- High school diploma or equivalent
- Customer service experience (1 year preferred, will train)
What We Do
YMCA of Dane County, Inc. is a 501(C)(3) non-profit organization dedicated to putting Christian principles into practice through programs that build a healthy spirit, mind, and body for all. The organization provides fitness facilities, child care, summer camps, swim lessons, and sports programs, focusing on youth development, wellness, and community engagement to build stronger communities.
