Description
Do you have strong customer communication skills and are you calm under pressure?
Can work independently with a positive empathic attitude?
Do you like to be paid well and rewarded for your hard work and abilities?
Well then … we have a place for you at our Maine Course Hospitality Group (MCHG) Front Desk Team!
At MCHG we pride ourselves on Positively Impacting the Lives of our guests and associates. We provide an exceptional home-away-from-home experience for our guests and we are an extended family for our associates.
We offer one of (if not the highest) entry-level wages in the area for a Front Desk Attendant and fantastic benefits (Health, Dental, Vision, Life, 401k, PTO, Seasonal Bonus, Company Discounts and more) for Fulltime Associates. But most importantly we believe in treating all of our associates with the respect and dignity that a professional like yourself deserves.
If this sounds like an organization and opportunity for you … please click to apply.
If you are a Serious candidate, you must attach a resume for consideration.
Our Core Values are: Fun ~ Family ~Integrity ~ Respect
Requirements
Job Summary: The hotel front desk is responsible for providing exceptional customer service to guests, checking them in and out, answering questions, and resolving any issues that may arise during their stay.
Responsibilities:
- Greet guests as they arrive upon check-in and check-out
- Answer incoming phone calls and make reservations
- Answer questions about the hotel, its amenities, and the surrounding area
- Handle guest complaints and resolve any issues that may arise during their stay
- Coordinate with housekeeping and maintenance staff to ensure guest rooms are clean and well-maintained
- Provide recommendations for local restaurants, attractions, and activities
- Handle all other administrative tasks as needed
Requirements:
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and organizational skills
- Flexibility to work evenings, holidays, and varying shifts as needed
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What We Do
Maine Course Hospitality Group (MCHG) is a Freeport, Maine–based hotel ownership and management company that owns and operates branded and independent properties across the Northeast and Florida. Founded in the 1980s, MCHG partners with major brands such as Marriott and Hilton, manages roughly two dozen properties, and emphasizes a culture-driven purpose: 'to positively impact lives' through integrity, respect, family and fun.
