At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.
Work Shift (if applicable):
Shift 1 (United States of America)Job Description:
Salary: $18.75- $19.75 hourly
Salary is commensurate with a candidate's experience, qualifications, skills, and geographic location.
Vitalant is seeking a Front Desk Representative/Donor Relations Specialist dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead – together.
Your impact as a Front Desk Representative/Donor Relations Specialist is vital. You will support Vitalant's life-saving mission by greeting donors at local donations centers, providing education on various blood and blood product donation procedures. You will assist with ensuring donor comfort, addressing pre-donation questions, and scheduling their next blood donations.
What to Expect
Schedule: Sun & Mon 6:30a-3:30pm; Tue & Wed 12pm-8pm; Thu 9:30am-5:30pm
Our comprehensive total rewards support you, your family, and your future with
- Medical, dental, and vision insurance
- 401K + 5% company match
- Tuition assistance up to $5k per year
- Free basic life and AD&D insurance
- Free short-and-long-term disability insurance
- Paid time off
- Employee Resource Groups
- Recognition and perks
As a Front Desk Representative/ Donor Relations Specialist, you'll get to
- Assist donor services staff by addressing donor questions and monitoring donor wait times.
- Retain current donors by scheduling their next donation appointment.
- Educate donors on additional collection techniques to optimize donation opportunities.
- Administer customer service and marketing survey to donors.
- Review and enhance frequent donor programs and collection technologies, such as automated, to optimize the donation opportunities.
Requirements:
- High School Diploma or GED required
- One year of customer service experience required
Location:
601 Whitney Ranch Drive Suite D20 Henderson, NV 89014Job Category:
Sales / Community OutreachContact Information: [email protected]
If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.
Skills Required
- High School Diploma or GED
- One year of customer service experience
What We Do
Vitalant exists to help people realize their life-transforming potential by offering convenient blood donation opportunities and sharing our expertise in transfusion medicine. Founded in 1943, Vitalant is one of the nation’s oldest and largest nonprofit transfusion medicine organizations. We comprise a network of about 120 donation centers across the U.S., each with its own rich history and legacy. Vitalant is an internationally known and respected leader that continues to push the boundaries to advance the experience, practice and application of transfusion medicine. With our national footprint, deep community roots and specialized services, we are the thread that connects people and resources together to fuel progress in transfusion medicine. Our shared mission to save and improve the lives of others is our greatest strength. Vitalant provides blood and special services to patients in about 900 hospitals across the U.S. Millions of people in communities throughout these states depend on generous volunteer blood donors and our dedicated team to make sure lifesaving blood is available when and where it is needed. Vitalant is a founding member of AABB (a professional organization that provides standards development and accreditation for blood centers) and was a driving force in the creation of America's Blood Centers (a consortium of independent community blood centers throughout the U.S. and Canada, including Vitalant). Both organizations play a major role in communicating advances in transfusion medicine nationwide.
