As a Front Desk Receptionist at Keywords Studios, you will serve as the first point of contact for our clients and visitors, embodying our commitment to exceptional service. Your role will involve managing the front desk operations, answering inquiries, and assisting with various administrative tasks in a dynamic and vibrant environment. You will be part of a team dedicated to providing high-quality support in the fast-paced video game industry.
In this role, you will be responsible for greeting and directing visitors, managing phone calls, and ensuring that all front desk activities run smoothly. You will also assist with various office-related tasks to support our team and contribute to a positive workplace experience.
Full ownership of end to end delivery of assigned tasks. Detailed responsibilities are:
Customer service
- To fully understand others needs and be able to perform high quality on customer service.
Administrative tasks
- Attend reception and telephone lines.
- Coordinate shipments and deliveries.
- Receive and Manage Visitors in the studio.
- Report facility issues to the Facilities Administrator.
- Inventory Engagement and HR supplies (Welcome, Welcome back and Apapacho Kits).
- Support in purchasing and requisitioning for facilities and Engagement.
- Coordination of Taxis and corporate transportation.
- Support in the search for suppliers.
- Support to the Shared Services and Head of Studio Team.
- Support in organizational and engagement events when needed.
Proactivity
- To ensure further assistance and to propose tasks or better way to work within the company.
Requirements
• Minimum of 2 years experience in a receptionist or front desk role.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office Suite and other office management software.
• Customer service-oriented attitude with a friendly demeanor.
• Ability to handle stressful situations with professionalism.
• Flexible availability to accommodate varying work hours.
• Team player who can also work independently.
Benefits
- Salary: $15,000 monthly gross
- Law Benefits.
- Career path.
After 3 months:
- Major and minor medical expenses insurance.
- Saving funds.
- Grocery tickets ($1,200)
PRIVACY POLICY:
By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.
Role Information: EN
Studio: Keywords Studios
Location: Americas
Area of Work: Facilities
Service: Engage
Employment Type: Full time-Permanent
Working Pattern: On-Site
Top Skills
What We Do
Keywords Studios is an international technical and creative services provider to the global video games industry and beyond.
We bring to life digital content that entertains, connects, challenges and educates people worldwide.
Established in 1998, and now with more than 65 facilities in 22 countries strategically located in Asia, the Americas, Australia and Europe, we provide integrated art creation, marketing services, software engineering, testing, localization, audio and customer care services across more than 50 languages and 16 games platforms to a blue-chip client base of more than 950 clients across the globe.
