Front Desk Receptionist

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

This is a highly visible role that often serves as the first contact for all employees, vendors, guests, and visitors entering and exiting the company building. The position supports the daily duties of the Safety and Security department, and requires poise, tact and diplomacy while assisting others. It also serves as a first point of security for employees and proprietary information, acting in accordance with company security and access policies.

This position is in office 5 days a week in our New York City Location - Manhattan

Essential Functions

• Greets employees, visitors and vendors who enter Early Warning Services Headquarters, providing superior customer service, directions and guidance as needed.
• Responsible for the issuance of visitor badges utilizing the badging system.
• Answers main number phone calls in a professional manner, and routing calls as necessary.
• Coordinates vendor arrivals with corresponding departments.
• Exchanges information, ask questions and checks for understanding, handles sensitive information with appropriate discretion.
• Receives mail, documents, packages, and courier deliveries and delivers or electronically distributes items.
• Files and maintains all records/logs required of the position in accordance with policy and procedures.
• Coordinates all first responders for fire and safety issues.
• Supports the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.

Minimum Qualifications

• High school diploma or GED
• Minimum of 2 or more years of general administrative experience.
• Effective verbal and written communication skills.
• Experience with communicating with high level executives.
• Organizational skills.
• High volume telephone experience.
• Experience working with various computer programs and office equipment.
• Background and drug screen

Preferred Qualifications

• Experience working with security and safety services in combination of general duties

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Candidates responding to this posting must independently possess the eligibility to work in the United States at the date of hire.

The above job description is not intended to be an all-inclusive list of duties and standards of the position.

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. 

Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.