About Mainspring Recovery
Mainspring Recovery is a mission-driven behavioral health organization built on the belief that healing happens when the right people are in the room. We provide care across multiple levels, including Residential, Partial Hospitalization (PHP), and Intensive Outpatient (IOP), supporting individuals and families throughout the recovery process.
Every role at Mainspring, clinical and non-clinical alike, contributes to creating safe, structured, and effective environments where people can rebuild their lives. We invest in strong teams, clear systems, and thoughtful leadership, believing meaningful impact comes from doing the work well, supporting one another, and holding ourselves to high standards across the organization.
Front Desk Receptionist
Reports To:
Facilities Manager
Department:
Administration
Location:
On-site, Dumfries, VA
Employment Type:
Part-time | Hourly | Non-Exempt
The Front Desk Receptionist will play a crucial role in providing excellent customer service and creating a positive impression for our guests. The ideal candidate for this role will have strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment
Key Responsibilities- Receives, screens, routes and responds to incoming telephone calls.
- Takes accurate messages and ensures timely delivery.
- Greets guests and provides appropriate assistance and information in a welcoming manner.
- Maintains cleanliness and organization of the front desk area.
- Handles incoming and outgoing mail and packages.
- Provides general administrative support to staff as needed.
- Performs all other duties as assigned.
Minimum Qualifications
Education / Credentials- High school diploma or GED required.
- A minimum of one (1) year in a Front Desk Receptionist or in a similar role is preferred.
- Proficiency with Microsoft Office Suite (i.e. Word, Excel, Outlook, Teams).
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Professional demeanor with a friendly and welcoming attitude.
- Behavioral health facility experience a plus.
- Direct care and client-facing position.
- Part-time, 20 hours per week Sunday, Monday 8:00am-6:00pm
Mainspring conducts, as required, job-related background checks, drug testing, TB testing, verification of employment history, and/or reference checks prior to employment.
Equal Employment Opportunity StatementMainspring is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.
EEO is the Law:
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Skills Required
- High school diploma or GED
- At least one year of front desk receptionist or similar experience
- Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and Teams
- Excellent verbal and written communication skills
- Strong organizational skills and ability to prioritize tasks
- Professional demeanor and friendly, welcoming attitude
- Behavioral health facility experience
What We Do
Mainspring Recovery is an accredited addiction treatment center in Dumfries, Virginia, serving people with substance use disorders. It provides a continuum of care that includes withdrawal management and residential treatment, using evidence-based therapies and individualized programs. Its mission is to deliver high-quality, person-centered care and help clients build the skills and resources needed for lives free from drugs and alcohol. It also offers partial hospitalization and intensive outpatient care.
