Description
Part-Time
1:00 pm to 7:00 pm
Wednesday - Saturday
GENERAL SUMMARY:
The Concierge is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction, and other appropriate assistance to residents, staff, guests and vendors. Performs a variety of clerical duties as assigned.
PRINCIPLE DUTIES:
Essential Job Duties (Other duties will be assigned as needed): Must be willing and able to do the following
· Opens and closes the front desk and properly secures all files, keys, and equipment in the office area
· Communicates to the appropriate parties, promptly and clearly, all messages and material directed to them through the business office
· Accepts and records, as directed, payments, reservations, appointments, cancellations and the like
· Confirms scheduled transportation and event registration with residents
· Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community
· Overnight Concierge/Security: Delivers newspapers to the resident’s apartments & collects trash from IL apartments.
Requirements
· QUALIFICATIONS:
· High School graduate preferred
· Ability to communicate efficiently in English using proper grammar in a pleasant manner
· Typing and experience with Microsoft Office software
· Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions complete
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
· Physical effort is minimal
· Seventy-five percent (75%) of the workday is spent sitting, standing intermittently, and bending
· Must be able to lift and carry up to twenty (20) pounds. Requires manual coordination to operate switchboard, computer, and other business equipment
· Requires continuous mental and visual attention to diversified operations
· Must be able to function efficiently despite distractions and interruptions
· Communicates orally and/or in writing with residents, coworkers, families, and general public
· Overnight Concierge/Security: Must be able to push and pull cart & trash bin
Skills Required
- High school graduation
- Efficient English communication using proper grammar
- Typing experience
- Experience with Microsoft Office software
- Ability to handle multiple routine tasks and follow instructions carefully
- Ability to lift and carry up to 20 pounds
- Ability to push and pull a cart and trash bin for overnight concierge/security duties
What We Do
Highpoint at Stonecrest is a wellness-based retirement community located in Summerfield, Florida. It offers a variety of senior living options, including contemporary maintenance-free independent living, assisted living, and specialized memory care. With a strong emphasis on overall health, safety, and well-being, the community provides first-class services and modern amenities, such as chef-prepared dining, a rooftop bar, and a resort-style saltwater pool.
