Front Desk Receptionist

Posted Yesterday
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Miami Beach, FL, USA
In-Office
Entry level
Healthtech
The Role
Provide front-desk support for the Sleep Center: answer phones, schedule appointments, verify insurance, enter patient demographics, manage mail/records, handle daily receipts and petty cash, and maintain office supplies.
Summary Generated by Built In

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department:

CC012370 Sleep Center

Job Description Summary:

Position Responsibilities
  • Answers telephone promptly; preferably by the third ring. Ensure calls are identified and properly categorized in order to forward to appropriate area within office timely and efficiently.
  • Demonstrates proper telephone etiquette when receiving, transferring, and placing calls on hold. Hold times are to be kept to a minimum.
  • Repeats key information when writing down messages to ensure accuracy.
  • Accurately enters patient demographics information and insurance data in the computer as documented.
  • Verifies insurance information, collect referrals and authorizations, and/or other forms as documented.
  • Checks to ensure that patients fill out applicable forms completely and correctly.
  • Informs secretary or Office Coordinator when supply level is approaching reorder point.
  • Copies patient records if requested by insurance company or other physician's office.
  • Distributes mail accurately and on a timely basis.
  • Efficiently schedules appointments, recording them as documented and following practice policy.
  • Responsible for completing daily receipts and journals and deposits to cashiers.
  • .Responsible for petty cash.
Qualifications
  • License/Registration/Certification
    • Not applicable
  • Education
    • High School
  • Experience
    • Experience in a Healthcare setting preferred but not required

Benefits:

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:

  • Health benefits
  • Life insurance
  • Long-term disability coverage
  • Healthcare spending accounts
  • Retirement plan
  • Paid time off
  • Pet Insurance
  • Tuition reimbursement
  • Employee assistance program
  • Wellness program
  • On-site housing for select positions and more!

Degree Requirements:

Certification:

Skills Required

  • High school diploma or equivalent
  • Experience in a healthcare setting
  • Accurate patient data and insurance entry using office computer systems
  • Ability to complete daily receipts, journals and manage petty cash
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The Company
4,000 Employees
Year Founded: 1949

What We Do

Mount Sinai Medical Center is a private, independent, not-for-profit teaching hospital serving South Florida. Established in 1949, it provides advanced medical care through 12 facilities and 38 services, including cancer, emergency, orthopedic, and cardiovascular care. Its mission emphasizes excellent healthcare for a diverse community through clinical expertise, innovation, education, research, charity care, and financial responsibility, while training the next generation of healthcare professionals.

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