This hourly position reports to the Accounts Receivable Manager and is responsible in provide excellent customer service over the phone and to any walk in customer traffic. Receive and process mail and package delivers and assist different needs to departments in the building. Essential Duties and Responsibilities Duties may include but are not limited to the following: Assist walk in customer traffic Respond to customer emails Answer incoming phone calls and direct them to the correct department Answer questions customers may have regarding their account Process mail and package delivers received and deliver to the appropriate departments. Order supplies for Support Center and keep track of building needs
Secondary Duties and Responsibilities: Assist the AR Department payments and with other tasks as needed Assist BOL and Cardlock as needed
Skills Required
- Provide excellent customer service to phone and walk-in customers
- Answer and route incoming phone calls
- Respond to customer emails
- Process and distribute mail and package deliveries
- Assist Accounts Receivable with payments and related tasks
- Order and track supplies for the support center/building
- Assist BOL and Cardlock functions as needed
What We Do
Ed Staub & Sons Petroleum, Inc. is a leading provider of energy solutions, specializing in bulk fuels, propane, heating oils, and lubricants. Serving residential, commercial, industrial, and agricultural clients for over 60 years, the company operates across Oregon, California, Idaho, Nevada, and Washington, offering comprehensive fuel delivery, fuel facility installation, and maintenance services to support local communities.
