Front Desk Receptionist- Wellness Coordinator

Posted Yesterday
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Wake Forest, NC, USA
In-Office
15-18 Hourly
Junior
Healthtech
The Role
Welcomes patients, manages check-in, calls, messages, scheduling, payments, and records. Educates patients about memberships and packages, supports clinic sales and retention goals, and provides administrative assistance to maintain an efficient, positive wellness clinic experience.
Summary Generated by Built In
Front Desk Wellness Coordinator – Wake Forest, NC

$15–$18/hour Based on Experience + Bonus | Part Time to Full Time | In-Person

We are seeking an organized, personable, and detail-oriented Front Desk Wellness Coordinator to join our Raleigh team. This position is ideal for someone who enjoys working directly with patients, providing excellent customer service, and contributing to a positive, professional wellness environment.

Key Responsibilities
  • Greet patients and members upon arrival and complete check-in procedures
  • Answer incoming phone calls and respond to electronic messages in a timely and professional manner
  • Schedule, confirm, and manage appointments using clinic scheduling systems
  • Process payments and support point-of-sale functions
  • Educate patients on available membership and package options
  • Support patient retention and clinic sales goals
  • Maintain accurate records and complete basic reporting tasks
  • Provide general administrative and front desk support to ensure smooth daily clinic operations
  • Help create a welcoming, efficient, and professional patient experience
Compensation & Hours
  • $15–$18 per hour, based on experience + monthly performance bonuses
  • Bonus opportunities based on individual and clinic performance
  • Approximately 25–35 hours per week
  • Part-time, in-person position
Preferred Qualifications
  • Strong customer service and interpersonal communication skills
  • 1+ year of sales experience required
  • 2+ years of customer service experience preferred
  • Prior front desk, receptionist, healthcare, wellness, or administrative experience preferred
  • Comfortable using phone systems, scheduling software, electronic records, and point-of-sale systems
  • Confident discussing services, memberships, and packages with patients
  • Ability to multitask, stay organized, and work efficiently in a fast-paced environment
  • Dependable, professional, positive, and team-oriented
Benefits
  • Employee discount
  • Part-time scheduling
  • Bonus opportunities
  • Supportive team environment
  • Opportunities for professional growth and development

Job Type: Part-time to Full- time
Work Location: In person – Wake Forest, NC

Skills Required

  • At least 1 year of sales experience
  • Strong customer service and interpersonal communication skills
  • Comfort using phone systems, scheduling software, electronic records, and point-of-sale systems
  • Ability to discuss services, memberships, and packages with patients
  • Ability to multitask, stay organized, and work efficiently in a fast-paced environment
  • Dependable, professional, positive, and team-oriented
  • At least 2 years of customer service experience
  • Prior front desk, receptionist, healthcare, wellness, or administrative experience
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The Company
HQ: Scottsdale, AZ
1,689 Employees
Year Founded: 1999

What We Do

Nasdaq: JYNT Our mission is to improve quality of life through routine and affordable chiropractic care. That's why we built a nationwide network of 750+ modern, patient-centric chiropractic offices staffed with experienced, licensed chiropractors. Our visitation plans are designed to make chiropractic care accessible, and our no-insurance-necessary approach to chiropractic care is revolutionizing the way people receive health care — putting the relationship back where it belongs, between you and your doctor. Visit one of our locations today to find relief from pain and a pathway to wellness.

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