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The Role
Provides front-desk, administrative, and clinical support across three outpatient clinics. Responsibilities include scheduling, maintaining medical records, preparing exam rooms, escorting and interviewing patients, recording medical histories and vital signs, documenting test results, and cleaning and sterilizing equipment. Requires flexibility across locations, strong organization and communication, confidentiality, and the ability to work onsite Monday through Friday. Mandarin, Cantonese, or Spanish proficiency is preferred.
Summary Generated by Built In
Astrana Health is seeking a Front Desk Receptionist to provide clinical and administrative support across our outpatient clinics in Alhambra, Arcadia, and City of Industry. The ideal candidate is flexible, dependable, organized, and comfortable adapting to different clinic environments and care teams while providing a consistent, positive experience for patients.
We are ideally seeking candidates who speak Cantonese or Mandarin fluently to best serve our patient population.
Our Values:
We are ideally seeking candidates who speak Cantonese or Mandarin fluently to best serve our patient population.
Our Values:
- Put Patients First
- Empower Entrepreneurial Provider and Care Teams
- Operate with Integrity & Excellence
- Be Innovative
- Work As One Team
What You'll Do
- Assists physicians, nurses, and other medical staff by performing administrative and clinical duties under the direction of a physician
- Administrative duties may include scheduling appointments, maintaining medical records
- Clinical duties may include, such as preparing a treatment room for patient exams, recording patient medical history, and cleaning and sterilizing medical equipment
- Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in the patient's chart
- Interviews patients to obtain their medical history
- Records patient medical history, vital statistics, and test results in patient medical files
- Must be detail oriented and possess strong organizational skills in a fast-pace environment
- Good verbal and written communication skills
- Be able to prioritize workload while remaining flexible
- May be required to work overtime to meet tight deadlines
- Additional duties as assigned.
Qualifications
- Must be able to work out of any of the 3 clinic locations: Anaheim, Anaheim Hills, Santa Ana
- At least one (1) or more years of experience working as a Medical Assistant or equivalent healthcare experience
- High school diploma or GED
You're great for this role if:
- Bilingual in Mandarin and/or Cantonese, or Spanish preferred
- Active and unrestricted Certified Medical Assistant (CMA) in California preferred
- Ability to maintain confidentiality following HIPAA
- Demonstration of mature judgment
- Attention to detail, organized, ethical, and reliable
- Ability to communicate clearly and effectively in a courteous and friendly manner
Environmental Job Requirements and Working Conditions
- Our organization follows an in-person work structure where the expectation is to work onsite on a daily basis.
- As a Float, you will be expected to work at multiple locations, including: 333 S. Garfield Ave. #A Alhambra, CA 91801; 101 Wheeler Ave Unit B, Arcadia, CA 91006; and 18575 E. Gale Ave Ste 295, City of Industry, CA 91748.
- Schedule: Monday through Friday 8:00am-5:00pm.
- The national target pay range for this role is $20 - $25 per hour. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors.
Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at [email protected] to request an accommodation.
Additional Information:
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
About
Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient. Our platform currently empowers over 20,000 physicians to provide care for over 1.7 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.
Skills Required
- Ability to work out of any of the three clinic locations
- At least one year of experience as a Medical Assistant or equivalent healthcare experience
- High school diploma or GED
- Bilingual in Mandarin and/or Cantonese, or Spanish
- Active and unrestricted Certified Medical Assistant certification in California
- Ability to maintain confidentiality and follow HIPAA requirements
- Mature judgment, attention to detail, organization, ethical conduct, and reliability
- Clear and effective verbal and written communication skills
- Ability to prioritize workload while remaining flexible
- Ability to work onsite daily, Monday through Friday, 8:00 a.m. to 5:00 p.m.
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The Company
What We Do
Astrana Health is a physician-centric, technology-powered healthcare company that operates an integrated delivery platform. It enables providers to participate in value-based care arrangements, helping them deliver accessible, high-quality, and cost-effective care to patients. The company provides care coordination services to patients, primary care physicians, specialists, and health plans, leveraging proprietary technology to streamline operations and improve patient outcomes across local communities.
