Front Desk Receptionist - DTC Clinic - No Weekends

Posted 20 Days Ago
Be an Early Applicant
80238, Denver, CO, USA
In-Office
20-21 Hourly
Junior
Professional Services
The Role
Provides front-desk support for a medical pain-management clinic by greeting patients, scheduling and confirming appointments, collecting insurance and copayments, answering calls, rescheduling missed visits, and uploading patient documents. The role requires a professional, organized, bilingual receptionist with medical office and scheduling experience, strong computer skills, and excellent communication. This is a fully onsite, Monday-through-Thursday position with no weekends.
Summary Generated by Built In

About Mountain View Pain Center: 

Mountain View Pain Center is a comprehensive pain management and rehabilitation practice committed to treating the whole patient with compassion, innovation, and teamwork. We blend chiropractic care, physical therapy, pain management, and acupuncture to create individualized, evidence-based treatment plans that address pain at its source.  

Our collaborative, patient-centered approach ensures every patient receives coordinated care from a multidisciplinary team working together towards the goals of restoring function, improving quality of life, and promoting long-term wellness. At Mountain View Pain Center, we believe healing happens best when providers communicate, support one another, and place the patient experience at the center of everything we do. 

Position Summary:  

We are looking to hire a new bilingual front desk receptionist for our busy medical office. The ideal candidate is warm, organized, tech-savvy, and thrives in a dynamic, people-focused environment. As the first point of contact for our patients, you’ll be the face of our clinic—setting the tone for a welcoming, professional visit.  

Duties and Responsibilities:  

  • Greet and check in patients and visitors in a courteous, professional manner  
  • Schedule and confirm patient appointments 
  • Collect insurance details and co-payments as needed  
  • Answer incoming calls, checking voicemails, and assist with inquiries or direct them appropriately 
  • Make outbound calls to reschedule missed or canceled appointments 
  • Scan and upload patient documents accurately and efficiently  
  • Other duties as assigned 
Qualifications

Minimum Experience & Qualifications:  

  • High School diploma or equivalent, some college preferred 
  • Minimum 1 year experience as a medical receptionist in a fast paced environment  
  • Minimum 1 year experience with medical scheduling  
  • Must have proficient computer/typing skills  
  • Friendly, professional demeanor with excellent communication skills  
  • Bilingual preferred - English and Spanish speaking  
  • Prior experience in healthcare or administrative roles preferred  

Pay range:  $19.50-$21.00/hr  

Schedule:  

  • Clinic Hours: Monday-Thursday 6:30am-5:00pm

Work Location: DTC Clinic (ASC), In person, 100% onsite  

Benefits:   

  • 401(k) matching   
  • Dental, Health and Vision insurance   
  • Life insurance   
  • Paid time off   
  • Short- and Long-term disability   
  • PTO plus paid holidays 

Skills Required

  • High school diploma or equivalent
  • At least 1 year of experience as a medical receptionist in a fast-paced environment
  • At least 1 year of experience with medical scheduling
  • Proficient computer and typing skills
  • Friendly, professional demeanor with excellent communication skills
  • Some college education
  • Bilingual English and Spanish proficiency
  • Prior healthcare or administrative experience
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The Company
HQ: Aurora, CO
198 Employees
Year Founded: 2009

What We Do

Mountain View Pain Center is a multi-specialty pain management clinic operating multiple locations across Colorado and Arizona. The practice specializes in treating and diagnosing pain and injuries caused by disease or injury, providing interventional pain management, physical therapy, chiropractic care, acupuncture, and related rehabilitation services. Their multidisciplinary team includes interventional pain physicians, physical therapists, chiropractors, and acupuncturists dedicated to finding the root cause of patient discomfort.

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