Location: Cupertino / Los Altos (Occasional support across sites)
Type: Part Time | 20–30 hrs/week (Tuesday–Sunday)
Compensation: $18–$25/hour (Based on experience)
Benefits: Growth Opportunities in the Education
Think Academy is seeking a reliable, detail-oriented, and service-minded Front Desk & Operations Assistant to support daily administrative tasks, front desk services, and basic classroom operations. This role ensures smooth campus functioning by helping with check-ins, material preparation, printing, supplies, and parent communication.It is ideal for someone who enjoys helping families, keeping things organized, and supporting the teaching team in a fast-paced educational environment.
- Assist with daily office tasks, including printing, filing, material preparation, and basic data entry.
- Manage supply organization: monitor inventory, restock classroom materials, and prepare teaching kits.
- Support logistics such as equipment setup, classroom readiness, and maintaining a clean, organized workspace.
- Help coordinate campus resources during peak times (weekends, special programs, etc.).
- Serve as the first point of contact for parents, students, and visitors with a friendly, professional attitude.
- Support check-in processes, class reminders, and general parent inquiries.
- Assist with student gift redemption, merchandise distribution, and prize inventory.
- Provide basic program information and guide families to the appropriate staff members when needed.
- Help prepare printed materials, worksheets, and classroom supplies for teachers.
- Support tracking of attendance, class handouts, and post-class procedures.
- Assist with weekend programs, camps, competitions, or open-house events with simple on-site tasks (sign-in, materials table, classroom setup).
- Maintain tidy and welcoming learning spaces across campus.
- Strong communication and customer service skills; enjoys working with families and students.
- Organized, dependable, and attentive to detail.
- Able to multitask and stay calm in a busy environment.
- Experience in administrative work, retail, hospitality, or education support is a plus.
- Bilingual (English + Mandarin) preferred but not required.
- Able to work weekends and evenings based on program schedules.
- A supportive team environment with clear workflows and training.
- Opportunities to grow into academic operations, customer support, or campus coordination roles.
- Exposure to professional educators, fun learning programs, and a mission-driven culture focused on student success.
What We Do
AL Education Group (NYSE: TAL) is an education technology (Ed-Tech) company that operates based on smart education that provides an open platform for quality education and extra-curricular learning. It serves public education, powers private education and explores new education models for the future on a global scale. Our mission is Advancing Education Through Science and Technology. Currently there are more than 4 million students per week on TAL’s online and offline education platforms.
Think Academy (www.TheThinkAcademy.com), a 100% owned subsidiary of TAL Education Group, is recently established to provide K-9 extra-curricular learning services through technology in the US. Offering accelerated learning in math, Think Academy fosters the children’s ability to think critically, strengthens their logic skills, and helps them fulfill their goals through innovative teaching techniques. Currently Think Academy is located in San Jose, California, offering various K-9 Math and Chinese live online courses across the nation.
