Job Description
Glee Music Academy is seeking a fun and professional part-time front desk staff member to help administer our music school. This staff member will serve as the primary point of contact for our students, families, and teachers to ensure smooth functioning of our day-to-day operations.
Glee Music Academy is a busy music school in Lake Forest, CA. This is a challenging position the requires you to be a fast typist, self-driven, personable, punctual, a great multitasker and engaging. This is an in-person position and is made for the person that wants to be in the middle of the action. Hours for this position are Monday-Thursday 3:00pm-8:00pm and Saturdays 9:00am-2:00pm.
Primary Responsibilities Include:
- Registering new clients
- Client scheduling
- Client billing
- Teacher scheduling
- Answer calls & emails
- Daily Schedule Revision
- Reception, During Teaching Hours
- Greet clients and make sure students find their correct teacher
- Answer phone calls and emails regarding current and new student scheduling
- Help assist in planning recitals and other events
- Social Media
- Create and post Instagram and Facebook content
- Posting on Google business
- General administrative tasks as needed
The successful candidate will be an organized, motivated self-starter with a strong customer service mindset. A demonstrated interest in music and music education would be an asset. Previous experience in customer service required.
A 401(K) program with employer matching is available to all of our employees after 90 days on the job. Health insurance options are available for all part- and full-time employees at Ensemble.
About Ensemble Schools and Glee Music Academy
Ensemble Schools is a partnership of community-driven music schools that maintain individual identities but share resources to ensure their mutual success. This posting is for Glee Music Academy. Glee Music Academy is located in Lake Forest, and has been serving the local community with music lessons for over a decade. We have a clean, spacious, and beautiful music studio: complete with 9 teaching rooms, a recital hall, break room, and music lab. Our staff are warm, courteous, professional, and incredibly passionate about teaching music. We strive to create an environment that not only promotes musical excellence for our students, but also fosters and nurtures a life-long love for music making.
https://www.ensembleschools.co...
Who We Are
Empowering artists by safeguarding the businesses that love them♡ Our values include:
- Stewardship: We are caretakers of our local businesses and communities, helping them thrive by making it easy for our teachers to cultivate an enriching learning experience for students.
- Growth: Our teachers are integral to our success, and we are committed to their professional growth. As an ever-growing partnership of music and dance schools, we seek to increase the high-quality resources provided to our schools and teachers.
- Stagehands: Our Shared Services team runs in the background to support our schools. By doing this, we champion our teachers and students to be the real stars of the show!
Please send a resume and brief cover letter to Rachel Stoltz through this portal to apply for this position.
Diversity is a strength of our artistic community, and we invite all those meeting the above criteria to apply.
Job Type: Part-time, 25 hours per week
Pay: $20 per hour
Ensemble Performing Arts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability status, or genetic information. Pursuant to the Los Angeles County Fair Chance Ordinance for Employers and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with applicable law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Skills Required
- Fast typing and strong multitasking/reception skills
- Previous customer service experience
- In-person availability for set hours (Mon-Thu 3:00pm-8:00pm; Sat 9:00am-2:00pm)
- Client registration, scheduling, and billing experience
- Teacher scheduling and daily schedule revision experience
- Answering phones and emails; front-desk reception duties
- Create and post social media content (Instagram, Facebook) and post on Google Business
- Organized, punctual, self-driven, personable
- Demonstrated interest in music and music education
What We Do
Ensemble Performing Arts is a network of independently run music and dance studios that provides educational and training services, supporting excellence in pedagogy and school administration.
