Front Desk Coordinator

Posted 3 Days Ago
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Plainview, NY, USA
In-Office
22-27 Annually
Entry level
Healthtech
The Role
Coordinate front-desk operations for a pediatric dentistry and orthodontics practice. Responsibilities include greeting patients, answering phones, scheduling appointments, maintaining patient records and ledgers in Denticon, collecting copayments, verifying insurance eligibility, handling billing inquiries, and supporting office duties. Saturday availability is required, with alternating Thursday and Saturday shifts.
Summary Generated by Built In

Our front desk coordinators are the champions of our patient experience. Your role shapes the lasting impression that defines our standard of care.

LOCATIONS:  

Plainview Pediatric Dentistry & Orthodontics: 1109 Old Country Road, Plainview, NY 11803

HIRING SCHEDULE:  
  • Sunday: OFF 
  • Monday: 10:00 am - 6:00 pm
  • Tuesday: 9:00 am - 6:00 pm
  • Wednesday: 10:00 am - 6:00 pm
  • Thursday: 9:00 am - 6:00 pm (Alternating)
  • Friday: OFF or 9:00am-5:00pm (optional for more hours)
  • Saturday: 8:00 am - 1:00 pm (Alternating)

*Must be available to work Saturdays. 

RESPONSIBILITIES: 
  • Warmly greet and welcome patients with a high level of concierge care. 
  • Answering phones promptly and responding to messages. 
  • Managing schedules - input and confirm patient appointments. 
  • Entering in new patient records and updating ledgers with precision (Denticon). 
  • Collect co-payments and verify insurance eligibility (PPO/FFS). 
  • Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed. 
  • Assist with various office duties as directed by the Practice Manager. 
QUALIFICATIONS: 
  • Prior dental experience required, pediatrics or orthodontic experience preferred. 
  • A resume showcasing a consistent and stable employment history. 
  • Exceptional organizational skills to manage multiple tasks efficiently. 
  • Flexibility to adapt to varying schedules as required. 
  • Strong interpersonal communication skills. 
OUR BENEFITS: 
  • Generous Compensation: We invest in the best and are competitive in our salary offers.  
  • Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being. 
  • 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan up to 6%. 
  • Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care. 
  • Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family. 
  • Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams. 

*All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well. 

New York Salary Range - $22/HR - $27/HR 

Step into a new era with Premier Care Dental Management
A modern practice environment designed for superior care and comfort. We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental practice. We’ve thought through every step in the patient’s experience to perfect our communication and care so that each visit is an eagerly anticipated event.  
 
We’re a team that supports your success. Emphasizing health over sales, we cultivate a warm, supportive culture without the pressure of production quotas. Those motivated for growth in their career are encouraged and supported to reach their full potential.  
 
Our company celebrates diversity. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression in terms of all conditions of employment. Our diversity is one of our greatest strengths, and as an Equal Opportunity Employer, we are proud to promote a work environment where all differences are respected.   
Salary Range
$22—$27 USD

Skills Required

  • Prior dental experience
  • Pediatric or orthodontic experience
  • Consistent and stable employment history
  • Exceptional organizational skills
  • Flexibility to work varying schedules
  • Availability to work Saturdays
  • Strong interpersonal communication skills
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The Company
HQ: New Hyde Park, NY
124 Employees
Year Founded: 2014

What We Do

Founded in 2014, Dental365 is a full-service dental practice based on the concept of providing convenient and affordable dental care for the entire family. They offer modern, concierge dentistry services from board-certified specialists. Dental365 has locations throughout the New York, New Jersey, Connecticut, Massachusetts and Rhode Island. Whether patients are seeking a cosmetic treatment such as porcelain veneers or a restorative procedure like a dental bridge, Dental365's caring doctors can help you achieve a beautiful, healthy smile. Dental365's has offices with extended hours, including nights and weekends. If you would like to learn more about Dental365's high-end dental care combined with the convenience of locations throughout the NY Metro Area, please visit their website at GoDental365.com or email [email protected].

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