Front Desk Coordinator

Posted Yesterday
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Redwood City, CA, USA
In-Office
63K-91K Annually
Junior
Artificial Intelligence • Big Data • Machine Learning • Software
The Role
Serves as the headquarters front desk representative, welcoming visitors, managing calls, coordinating facilities requests, vendors, shipping, receiving, conference rooms, events, and office supplies. Supports the Customer Experience Center, employee facilities questions, new-hire onboarding, badge and laptop distribution, and satellite office needs. Maintains a professional, organized, safe, and welcoming workplace while coordinating with building engineers and service providers.
Summary Generated by Built In

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Learn more at: C3 AI

C3 AI is seeking a Front Desk Coordinator to serve as the face of our headquarters, ensuring employees, visitors, and vendors experience a professional and seamlessly run workplace every day. This role is onsite five days a week at our Redwood City office, 8:30 AM – 5:30 PM.

Responsibilities:

  • Welcome visitors and ensure guests are signed in, comfortable, and connected with their host
  • Provide professional, timely, courteous, and accurate service to employees and customers
  • Work with the Facilities team to provide a clean, safe, and productive office environment for all employees; support supplies, conference room reservations, service calls, shipping and receiving, on-site events, and ad-hoc needs of our satellite office locations
  • Submit and monitor tickets for facilities-related issues with day porter staff and building engineers
  • Serve as point of contact for onsite vendors and technicians, and coordinate with the onsite building engineering team
  • Serve as a resource to employees for facilities questions and feedback via Jira ticketing system
  • Oversee the Customer Experience Center: ensure a clean and welcoming environment at all times and support visitors and events in the space
  • Support new hire onboarding processes, including day-one laptop and badge distribution, office navigation, and general questions
  • Answer incoming phone calls promptly and professionally and route them to the appropriate parties at C3.ai
  • Coordinate domestic and international shipping and receiving

Qualifications:

  • Bachelor’s degree required with 1–3 years of related experience
  • Strong written and verbal communication skills and phone etiquette with a client focus
  • Excellent organizational skills and attention to detail
  • Proficiency with Microsoft Office including Word, Excel, Outlook, and Teams
  • Comfortable in a highly collaborative environment with the ability to work well with cross-functional teams
  • Ability to prioritize, problem-solve, and manage time effectively with minimal supervision
  • Positive and enthusiastic attitude with the ability to adapt to changing priorities
  • Mature, polished, and professional presence; punctual, dependable, and reliable
  • Ability to maintain confidentiality and interface with all levels of personnel

Candidates must be authorized to work in the United States without the need for current or future company sponsorship.

C3 AI provides excellent benefits, a competitive compensation package and generous equity plan. 

California Base Pay Range
$63,000—$91,000 USD

C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status. 

Skills Required

  • Bachelor's degree
  • 1-3 years of related experience
  • Strong written and verbal communication skills
  • Professional phone etiquette and client-focused service
  • Excellent organizational skills and attention to detail
  • Proficiency with Microsoft Office, including Word, Excel, Outlook, and Teams
  • Ability to work collaboratively with cross-functional teams
  • Ability to prioritize, solve problems, and manage time effectively with minimal supervision
  • Positive, enthusiastic, and adaptable attitude
  • Mature, polished, professional, punctual, dependable, and reliable presence
  • Ability to maintain confidentiality and interface with all levels of personnel
  • Authorization to work in the United States without current or future company sponsorship

C3 AI Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about C3 AI and has not been reviewed or approved by C3 AI.

  • Fair & Transparent Compensation — Pay is considered competitive to above average for many roles, and compensation stands out more positively than several other aspects of the company. High-end packages are available in certain roles and levels, indicating the ability to pay at or above market when needed.
  • Career-Linked Recognition & Rewards — The company funds an online master’s program that confers a $25,000 completion bonus, a guaranteed 15% raise, and a stock grant. Ongoing internal training and small course-completion bonuses further tie rewards to development milestones.
  • Wellbeing & Lifestyle Benefits — Daily catered lunches, stocked snacks, a free gym membership at the Redwood City HQ, and commuter benefits provide tangible day-to-day perks. Business-travel health coverage and other on-site amenities enhance the workplace experience for those regularly in office.

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The Company
HQ: Redwood, CA
923 Employees
Year Founded: 2009

What We Do

C3 AI is the leading Enterprise AI software provider for accelerating digital transformation. Digital transformation is about leveraging big data and the internet of things to improve performance of assets and predict shortfalls before they happen — all through artificial intelligence and machine learning. Get ahead of supply chain delays before they affect your delivery deadlines. Predict maintenance needs to increase asset uptime, replacing or repairing parts before failure. Reduce energy costs and track sustainability goals in real time, improving building operations and reducing greenhouse gas emissions. Connect disparate health record systems to optimize patient visits and decrease waitlist time. At the core of all C3 AI products is a proprietary, model-driven AI architecture that dramatically enhances data science and application development. The C3 AI Platform allows customers to develop, deploy, and operate large-scale AI, predictive analytics, and IoT applications. And a broad portfolio of turnkey AI applications allows for even faster development and deployment. From reliability and readiness to supply chain optimization and energy management, C3 AI has deep industry expertise to get your enterprise started on its digital transformation.

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