Overview:
Welcomes visitors and provides general administrative support to employees. Displays enthusiasm in receiving and directing telephone calls, greeting guests, maintaining the appearance and atmosphere of the reception area. Plays a key role with clients and internal team members.Responsibilities:
- Receives and accurately directs incoming phone calls with energy and professionalism
- Ensures phone calls are redirected accordingly
- Greets and directs clients and other visitors in a courteous and timely manner
- May update and distribute office phone directory as needed
- Maintains the appearance and atmosphere of the lobby in a neat, professional and attractive manner at all times
- May sort mail deliveries and other administrative tasks in support of office operations
- May assist in scheduling and organizing activities such as meetings, travel, conferences and interviews
- May assist in desktop publishing activities for correspondence and presentations
- May maintain parking records and collection of parking cards as needed
- Directs couriers and deliveries
- Provides administrative support as directed
Qualifications:
- High school education; college level preferred
- Typically with 1+ years of related experience
- Experience in MS Office Suite preferred, including Outlook, Word, Excel, PowerPoint and Teams
- Experience in switchboard/reception work
- Ability to communicate in a clear, concise and professional manner both verbally and in writing
- Ability to proactively problem solve and collaborate on innovative solutions
- Ability to work in team environment
- Ability to work on multiple projects at the same time and ability to prioritize, to juggle multiple calls and guests at one time and make each feel their needs are being well handled
- Ability to effectively meet deadlines at expected quality
If you currently work for HKS, please submit your application via the Internal Careers Portal.
HKS is an EEO/AA Employer: M/F/Disabled/Veteran
Skills Required
- High school education
- College-level education
- 1+ years of related experience
- Experience with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams
- Experience in switchboard or reception work
- Clear, concise, and professional verbal and written communication
- Proactive problem-solving and collaboration skills
- Ability to work in a team environment
- Ability to multitask, prioritize, and manage multiple calls and visitors
- Ability to meet deadlines while maintaining expected quality
What We Do
We are a design firm of more than 1,400 architects, interior designers, urban designers, scientists, artists, anthropologists and more. We work together across industries and across the globe to create places that delight, heal and stimulate peak performance. We nurture a culture of extraordinary people with curious and creative minds who are passionate about delivering elegant solutions. We also have a dedicated research team devoted to discovering processes and ideas that improve outcomes for everyone. In everything we do, we're mindful of the fragility of all life and of the planet.
