Front Desk Coordinator

Front Desk Coordinator – Sales Drive | Hourly + Commission
Location: De Zavala
A better way to deliver care starts here! 
The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. 

Position Summary 
We are seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you’re passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. 

Key Responsibilities 

• Build relationships with patients by confidently recommending wellness plans, memberships, and care packages.

• Meet and exceed individual and clinic sales goals through patient education and exceptional customer service.

• Greet, check in, and engage every patient, creating a warm, welcoming, and professional first impression.

• Manage the daily flow of patients to ensure an organized and efficient clinic experience.

• Answer phone calls, schedule appointments, and assist patients with questions and membership needs.

• Re-engage inactive patients and members through phone calls, texts, and other outreach efforts.

• Maintain accurate patient records and process transactions using our clinic software.

• Assist with local marketing initiatives, community events, and patient outreach.

• Keep the front desk and reception area clean, organized, and inviting.

• Work closely with chiropractors and team members to deliver an outstanding patient experience.
   

Qualifications | What Makes Someone Successful in This Role

• Naturally outgoing and enjoys talking to people.
• Comfortable asking for the sale and recommending memberships.
• Motivated by goals, bonuses, and commission.
• Thrives in a fast-paced environment.
• Positive attitude with strong communication skills.
• Retail, hospitality, fitness, or sales experience is a plus.

• High school diploma or equivalent required 
• Minimum one year of customer service and sales experience preferred 
• Strong phone, computer, and multitasking skills 
• Energetic, motivated, and confident in a goal-driven environment 
• Positive attitude with a team-oriented mindset 
• Must be able to stand/sit for long periods and lift up to 50 pounds 
• Office management or marketing experience is a plus 

Schedule 

Weekend availability is required and is not optional. Applicants must be available to work full-day shifts (10:00 AM–7:00 PM) and have open availability to work weekdays and weekends as scheduled.

Compensation and Benefits 

• $15 per hour, depending on experience 
• Bonus potential 
• Opportunities for future growth and development 

Why Join Us 
When you join The Joint, you're not just starting a new job, you’re joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You’ll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. 

Business Structure 
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. 

Ready to Join the Movement? 
Apply today and start moving your career in the direction you want. For more information, visit www.thejoint.com, or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.