Front Desk Coordinator

The following position is for employment with:

Southwind Oral Surgery

2301 N. Waldron St. Hutchinson, KS 67502

POSITION PURPOSE

We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.

MINIMUM QUALIFICATIONS

• Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Educational Background: Completion of high school or equivalent is required.
• Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
• Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
• Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
• Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

Job description:

Southwind Oral Surgery | Full-Time | Monday–Friday

Are you looking for a career where you can make a difference, grow professionally, and be part of an energetic team? Southwind Oral Surgery is a fast-growing oral surgery practice seeking a highly motivated Front Office Coordinator to join our exceptional team. We are dedicated to providing outstanding patient care while creating a positive, supportive, and professional work environment.

As the first and last point of contact for our patients, you will play a vital role in delivering an exceptional patient experience while helping keep our busy practice running smoothly.

What You'll Do

Responsibilities include, but are not limited to:

• Welcoming and checking in patients with a friendly, professional attitude
• Checking out patients and reviewing treatment plans, financial information, and follow-up instructions
• Scheduling appointments and managing provider schedules efficiently
• Coordinating referral management and communication with referring offices
• Verifying insurance benefits and obtaining necessary information prior to appointments
• Preparing and creating patient charts to ensure accurate and organized records
• Answering phones and assisting patients with questions and appointment requests
• Maintaining accurate patient information and documentation
• Supporting day-to-day front office operations in a fast-paced environment
• Collaborating with clinical and administrative team members to ensure excellent patient care

What We're Looking For

• Strong customer service and communication skills
• Excellent attention to detail and organizational abilities
• Ability to multitask and prioritize in a busy environment
• Positive attitude and team-oriented mindset
• Professional appearance and demeanor
• Experience in a dental or healthcare office is required
• Knowledge of insurance verification and scheduling systems is a plus

Why Join Southwind Oral Surgery?

• Be part of a rapidly growing and respected specialty practice
• Work alongside a supportive, talented, and dedicated team
• Enjoy a Monday–Friday schedule with no weekends
• Opportunities for growth and professional development
• Make a meaningful impact on patients during their surgical care journey

At Southwind Oral Surgery, we believe our people are our greatest asset. If you thrive in a fast-paced environment, enjoy helping others, and are looking for a rewarding career with growth potential, we'd love to hear from you!

Qualifications:

A successful candidate brings strong communication skills, accuracy in a detail‑heavy environment, and the ability to stay organized while supporting both administrative and light clinical needs. The qualifications below reflect what’s required for this role:

• High school diploma or equivalent required.
• 1+ Years of experience in a Medical or Dental Office require
• Advanced multi‑line phone management skills, with the ability to handle a high call volume professionally and efficiently.
• Strong appointment‑scheduling accuracy, especially when coordinating surgical procedures and managing complex patient workflows.
• Excellent verbal and written communication skills, with a professional, patient‑focused approach.
• Proficiency with computers and practice‑management software, and the ability to learn new systems quickly.
• Strong organizational skills, including managing referrals, tracking documentation, and maintaining orderly front‑desk processes.
• Positive, team‑oriented attitude, with the ability to collaborate well and contribute to a supportive work environment.
• Ability to work effectively in a fast‑paced setting, balancing multiple responsibilities while maintaining accuracy and composure.
• Reliability, especially in managing time‑sensitive tasks and supporting daily clinic operations.

Benefits:

• Health Insurance
• Dental and Vision Insurance
• 401(k) Retirement Plan
• Bonus Potential
• Continuing Education Opportunities
• Supportive and professional team environment

Why Join Us?

If you’re passionate about delivering an exceptional patient experience, have strong front office coordination skills, and are looking for a long‑term role where you can grow and make a meaningful impact, we’d love to meet you.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.

Passion for Patient Care

Outstanding Results

Winning Attitude

Embracing Continuous Improvement

Respect for Self and Others

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.