Front Desk Coordinator

Posted 7 Days Ago
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14618, Rochester, NY, USA
In-Office
Entry level
Healthtech • Professional Services
The Role
Welcome and check in patients, answer phones, schedule appointments, verify insurance, collect payments, maintain patient records, coordinate with clinical staff for smooth patient flow, and provide excellent customer service to patients and families.
Summary Generated by Built In

Comella Orthodontics is looking for a friendly, energetic, and professional Front Desk Coordinator to join our growing team!

We are seeking a positive and upbeat individual who enjoys working with patients and families and thrives in a fast-paced environment. The ideal candidate is highly organized, a quick learner, and able to multitask while delivering exceptional customer service. Spanish-speaking candidates are strongly preferred.

Dental experience is a plus, but we are open to training the right person with a strong customer service background and a willingness to learn.

Responsibilities:

  • Greet and check in patients
  • Answer phones and schedule appointments
  • Verify insurance and collect payments
  • Maintain patient records and documentation
  • Coordinate with the clinical team to ensure smooth patient flow
  • Provide outstanding customer service to patients and families

Qualifications:

  • Bilingual in Spanish preferred
  • Strong communication and interpersonal skills
  • Professional, friendly, and energetic personality
  • Ability to multitask in a fast-paced office
  • Dental experience preferred, but not required
  • Excellent customer service skills

Skills Required

  • Bilingual in Spanish
  • Strong communication and interpersonal skills
  • Professional, friendly, and energetic personality
  • Ability to multitask in a fast-paced office
  • Dental experience
  • Excellent customer service skills
  • Willingness to learn / open to training
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The Company
350 Employees
Year Founded: 2020

What We Do

Vitana Pediatric and Orthodontic Partners is a dentist-led Dental Partnership Organization focused exclusively on growth-oriented Pediatric Dentists and Orthodontists. The company invests in high-quality owner-dentists who have built successful practices, providing them with the capital, tools, and resources to advance their professional and financial growth while allowing them to retain full clinical autonomy as CEOs of their practices.

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