Do you have a passion for health and wellness and love sales?
If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in a retail setting.
What we are looking for in YOU and YOUR skillset!
- Availability to cover weekend shifts
- Possess a winning attitude!
- ‘Have a high school diploma or equivalent (GED).
- Complete transactions using point of sale software and ensure all patient accounts are current and accurate
- Have strong phone and computer skills.
- Have at least one year of previous Customer Service Experience.
- Participate in marketing/sales opportunities to help attract new patients into our clinics
- Be able to prioritize and perform multiple tasks.
- Educate Patients on wellness offerings and services
- Share personal Chiropractic experience and stories
- Work cohesively with others in a fun and fast-paced environment.
- Have a strong customer service orientation and be able to communicate effectively with members and patients.
- Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
- Providing excellent services to members and patients.
- The Retail Representative's primary responsibility is to gain memberships in order to meet sales goals.
- Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
- Answering phone calls.
- Re-engaging inactive members.
- Staying updated on membership options, packages and promotions.
- Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
- Maintain the cleanliness of the clinic and organization of workspace
- Confident in presenting and selling memberships and visit packages
- Keeping management apprised of member concerns and following manager’s policies, procedures and direction.
- Willingness to learn and grow
- Accepting constructive criticism in a positive manner and using it as a learning tool.
- Office management or marketing experience a plus!
- Able to stand and/or sit for long periods of time
- Able to lift up to 50 pounds
- Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
Skills Required
- Availability to cover weekend shifts
- High school diploma or equivalent (GED)
- Complete transactions using point of sale software and maintain accurate patient accounts
- Strong phone and computer skills
- At least one year of previous customer service experience
- Participate in marketing and sales opportunities to attract new patients
- Ability to prioritize and perform multiple tasks
- Educate patients on wellness offerings and services
- Confidently present and sell memberships and visit packages
- Manage patient flow through the clinic in an organized manner
- Strong customer service orientation and effective communication with members and patients
- Maintain cleanliness of the clinic and organization of workspace
- Able to stand and/or sit for long periods of time
- Able to lift up to 50 pounds
- Office management or marketing experience
- Willingness to learn, grow, and accept constructive criticism
What We Do
Nasdaq: JYNT Our mission is to improve quality of life through routine and affordable chiropractic care. That's why we built a nationwide network of 750+ modern, patient-centric chiropractic offices staffed with experienced, licensed chiropractors. Our visitation plans are designed to make chiropractic care accessible, and our no-insurance-necessary approach to chiropractic care is revolutionizing the way people receive health care — putting the relationship back where it belongs, between you and your doctor. Visit one of our locations today to find relief from pain and a pathway to wellness.
