Front Desk & Sales Coordinator – The Joint Chiropractic

Make people feel welcome. Build relationships. Help patients take the next step in their care.

Are you someone who enjoys talking with people, takes pride in your work, and follows through on your commitments? We’re looking for a dependable, engaging front desk and sales coordinator to join our team.

Our ideal teammate brings genuine hospitality to every interaction—from welcoming a first-time patient to remembering a familiar face. You care about the details, stay productive without constant reminders, and understand that your team counts on you.

Experience in hospitality, restaurants, retail, customer service, or sales can translate well into this position. Previous chiropractic experience is not required—we’ll teach you our services and systems.

As a front desk & sales coordinator, you’ll help create a positive patient experience while supporting the clinic’s sales goals and daily operations. You’ll greet patients, explain membership and package options, process transactions, and keep the front desk organized.

This role includes sales. You should feel comfortable starting conversations, explaining options, answering questions, and asking patients to purchase a membership or visit package. We believe in clear, respectful conversations that help patients understand their choices.

• You’re dependable. You show up on time, ready to work, and honor your scheduled commitments.

• You enjoy people. You engage naturally, listen closely, and make others feel welcome.

• You take initiative. You notice what needs attention and stay productive during quieter periods.

• You have a strong work ethic. You complete tasks accurately and follow through without repeated reminders.

• You value teamwork. You communicate respectfully and understand how your attendance and effort affect others.

• You’re comfortable working toward goals. You’re willing to learn sales skills, apply feedback, and contribute to clinic results.

• You want to build something lasting. You’re interested in learning the role, developing patient relationships, and becoming a trusted member of the team.

• Welcome patients and manage check-in and patient flow.

• Introduce new patients to the clinic and explain what to expect.

• Present and sell memberships and visit packages.

• Stay informed about pricing, promotions, and clinic procedures.

• Answer phone calls and follow up with new and inactive patients.

• Process payments and maintain accurate patient accounts.

• Ensure required forms are completed and confirmation emails are sent.

• Address patient questions professionally and communicate concerns to management.

• Maintain a clean, organized front desk, lobby, and clinic.

• Complete daily checklists and support marketing activities as assigned.

• Work with the chiropractor and other team members to keep the day running smoothly.

• High school diploma or GED.

• Strong communication and customer service skills.

• Basic computer skills and confidence learning new software.

• Ability to handle multiple responsibilities while staying attentive to patients.

• Willingness to receive coaching and put feedback into practice.

• Sales, hospitality, retail, or front desk experience preferred.

Our clinics operate during evenings and weekends. Applicants must be available for the location’s assigned shifts, which may include full-day shifts and weekends. Consistent attendance, punctuality, and clear communication are essential.