Front Desk Coordinator - Albuquerque, NM

Posted 2 Days Ago
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Albuquerque, NM, USA
In-Office
Junior
Healthtech
The Role
Greet and check in patients, manage front-desk operations, process transactions, and drive membership sales. Provide excellent customer service, re-engage inactive members, educate patients on services, support marketing efforts, maintain clinic cleanliness, and meet sales goals while working collaboratively in a fast-paced environment.
Summary Generated by Built In

Do you have a passion for health and wellness and love sales?

If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.

What we are looking for in YOU and YOUR skillset!

  • Driven to climb the company ladder!
  • Possess a winning attitude!
  • ‘Have a high school diploma or equivalent (GED).
  • Complete transactions using point of sale software and ensure all patient accounts are current and accurate
  • Have strong phone and computer skills.
  • Have at least one year of previous Sales Experience.
  • Participate in marketing/sales opportunities to help attract new patients into our clinics
  • Be able to prioritize and perform multiple tasks.
  • Educate Patients on wellness offerings and services
  • Share personal Chiropractic experience and stories
  • Work cohesively with others in a fun and fast-paced environment.
  • Have a strong customer service orientation and be able to communicate effectively with members and patients.
  • Manage the flow of patients through the clinic in an organized manner

Essential Responsibilities

  • Providing excellent services to members and patients.
  • The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
  • Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
  • Answering phone calls.
  • Re-engaging inactive members.
  • Staying updated on membership options, packages and promotions.
  • Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
  • Maintain the cleanliness of the clinic and organization of workspace
  • Confident in presenting and selling memberships and visit packages
  • Keeping management apprised of member concerns and following manager’s policies, procedures and direction.
  • Willingness to learn and grow
  • Accepting constructive criticism in a positive manner and using it as a learning tool.
  • Office coordination or marketing experience a plus! (This position is NOT management and does not supervisor other employees)
  • Able to stand and/or sit for long periods of time
  • Able to lift up to 50 pounds
  • Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY

Skills Required

  • High school diploma or GED
  • At least one year of previous sales experience
  • Experience completing transactions using point of sale software and maintaining accurate patient accounts
  • Strong phone and computer skills
  • Strong customer service orientation and effective communication skills
  • Ability to prioritize and perform multiple tasks in a fast-paced environment
  • Ability to confidently present and sell memberships and visit packages
  • Ability to manage patient flow and check patients in
  • Willingness to participate in marketing/sales opportunities and re-engage inactive members
  • Able to stand and/or sit for long periods and lift up to 50 pounds
  • Office coordination or marketing experience
  • Willingness to learn, accept constructive criticism, and work cohesively with a team
  • Driven attitude and motivation to advance within the company
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The Company
HQ: Scottsdale, AZ
1,689 Employees
Year Founded: 1999

What We Do

Nasdaq: JYNT Our mission is to improve quality of life through routine and affordable chiropractic care. That's why we built a nationwide network of 750+ modern, patient-centric chiropractic offices staffed with experienced, licensed chiropractors. Our visitation plans are designed to make chiropractic care accessible, and our no-insurance-necessary approach to chiropractic care is revolutionizing the way people receive health care — putting the relationship back where it belongs, between you and your doctor. Visit one of our locations today to find relief from pain and a pathway to wellness.

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