Join the team at Four Points by Sheraton Deadwood, where hospitality, teamwork, and growth come together. As part of LIV Hospitality, you'll enjoy a supportive work environment, opportunities for advancement, and exclusive employee perks.
Why Join Us?- Supportive, team-focused culture
- Opportunities for career growth and development
- Hotel, dining, and entertainment discounts
- Complimentary WaTiki® Waterpark family passes
- BOGO Starbucks offers
- Discounts at AJ's Wicked Salon & Spa and Sol Vibe
- $5 Free Play at Cadillac Jack's® and Tin Lizzie Gaming Resort
As a Front Desk Associate, you'll create a welcoming experience for guests by managing check-ins and check-outs, assisting with reservations, and providing outstanding customer service throughout each guest's stay.
Key Responsibilities- Welcome guests and manage check-in/check-out processes
- Make reservations and issue room keys
- Answer guest questions and provide information about hotel services and local attractions
- Process payments, post charges, and maintain accurate records
- Coordinate transportation and assist with guest requests
- Protect guest privacy and maintain security standards
- Keep the front desk and lobby clean, organized, and professional
- Complete reports as needed and support daily hotel operations
- Follow uniform and appearance standards
- Perform other duties as assigned
Join our team and help create memorable guest experiences while building a rewarding career with Four Points by Sheraton Deadwood.
Qualifications
We're looking for a friendly, dependable professional who enjoys helping guests and thrives in a fast-paced environment.
- Must be at least 18 years of age
- Strong computer skills and ability to learn hotel systems and technology
- Excellent communication, customer service, and problem-solving skills
- Ability to multitask while maintaining accuracy and attention to detail
- Working knowledge of Microsoft Office; hotel property management system experience is a plus
- Reliable, professional, and able to work a flexible schedule
- Ability to work well independently and as part of a team
- Ability to stand for extended periods throughout a shift
- Medical, dental, vision, and life insurance
- 401(k) with a 3% company match after one year of employment
- Company-wide discounts on hotel stays, dining, and entertainment
- Exclusive LIV Hospitality team member perks
- Career growth and advancement opportunities
- Daily Pay available through ZayZoon
Four Points by Sheraton Deadwood is proud to be an Equal Opportunity Employer.
Skills Required
- Must be 18 years or older
- Strong computer skills and ability to learn hotel property management systems
- Ability to learn front desk technical procedures, including check-in, check-out, selling, computer, and telephone operations
- Strong communication and listening skills
- Ability to communicate effectively with the public, employees, coworkers, and management
- Working knowledge of Microsoft Office
- Hotel property management systems experience
- Ability to multitask in a high-volume work setting with strong attention to detail and deadline management
- Dependability and reliable transportation
- Ability to work a flexible schedule
- Ability to stand for extended periods
What We Do
Liv Hospitality, LLC is an independent, professional hospitality management company specializing in the development, ownership, and management of upscale resort properties, hotels, restaurants, gaming establishments, and bars.
