The Role
Welcomes and assists gym members, handles inquiries and customer service issues, manages multiple front desk tasks, promotes gym services, and supports sales efforts. Requires strong communication, organization, physical stamina, shift flexibility, and the ability to stand for extended periods and lift at least 50 pounds.
Summary Generated by Built In
Qualifications
Required Skills
- Communication: strong verbal and written communication skills to effectively engage with gym members and staff
- Customer Service: exceptional customer service abilities to resolve issues and address client inquiries
- Organizational: highly organized, capable of managing multiple tasks simultaneously
- Sales: knowledge of sales principles and the ability to promote gym services to support the sales team
- Physical Stamina: ability to stand for extended periods and lift at least 50 lbs.
Experience & Prerequisites
- Prior experience in customer service or front desk operations is preferred
- Basic understanding of gym facilities
- Multilingual abilities are a plus
- Flexibility to work various shifts including evenings, weekends and holidays
Skills Required
- Strong verbal and written communication skills
- Exceptional customer service abilities
- Strong organizational skills and ability to multitask
- Knowledge of sales principles and ability to promote gym services
- Ability to stand for extended periods
- Ability to lift at least 50 pounds
- Prior customer service or front desk operations experience
- Basic understanding of gym facilities
- Multilingual abilities
- Flexibility to work evenings, weekends, holidays, and various shifts
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Iron Culture Holdings LLC is a multi-location brand offering luxury, high-intensity, and full-service gym experiences. Dedicated to serious lifters and fitness professionals, the company operates high-end, hardcore training facilities across New Jersey, including locations in West Orange and North Bergen. Their mission is to provide an elite environment featuring state-of-the-art equipment and expert personal training to help members transform their fitness.
