Front Desk Associate FT

Posted 11 Days Ago
Be an Early Applicant
34235, Sarasota, FL, USA
In-Office
19-19 Hourly
Entry level
Professional Services • Real Estate
The Role
Greet residents and visitors, control building access and security systems, monitor emergency response systems, maintain logs and records, respond to emergencies calmly, resolve complaints, and follow safety procedures during evening and weekend shifts.
Summary Generated by Built In

Aviva Senior Living has specialized in creating a full-service community for seniors seeking an exceptional living experience for over 25 years. We offer a full continuum of care including Independent Living, Assisted Living, Memory Care, and Skilled Nursing and Rehabilitation. Our not-for-profit organization believes in a reverence for life and was founded on traditional Jewish values. 

Our passionate employees are the key to our success and pride themselves in putting forth the extra effort to produce an atmosphere of hospitality that is unrivaled in our region! We are looking for dedicated individuals who will support our vision to offer exceptional care and uphold our strong values. If you enjoy working with seniors, join our outstanding Aviva family and use your passion to make a difference in the lives of others!

Aviva is currently seeking a part-time Front Desk Associate for a 4pm-midnight schedule, working Fridays, Saturdays, and Sundays.

Essential Functions include, but are not limited to:

  • Meet and greet residents; check guests and service providers in/out.
  • Monitor and operate electronic security control systems to ensure a safe and secure environment across the campus.
  • Accurately maintain daily logs, records and forms.
  • Monitor Emergency Response System.
  • Respond to emergency situations in a calm, timely, and efficient manner.
  • Monitor and control access to the building.
  • Resolve and follow-up on all complaints/issues.
  • Follow safety procedures and maintain a safe work environment.
Qualifications

Educational/Professional Qualifications:

  • High School diploma/equivalent required.
  • College-level courses in business or hospitality preferred.
  • Two to three years of business experience preferred.

Knowledge, Skills and Abilities:

  • Able to work independently and without direct supervision.
  • Must possess strong written and verbal communication skills.  Multilingual candidates preferred.
  • Strong customer service and interpersonal skills.
  • Detailed-oriented and able to multitask.
  • Able to understand and react to emergency response and access control procedures in a timely manner.
  • Demonstrate excellent customer service, communication and time management skills.
  • Command of information system hardware/software preferred.
  • Able to work extended hours and weekends based on project requirement.

Please be advised that all opportunities to work at Aviva require a Level 2 background screening. For more information about the requirements and process, please visit https://info.flclearinghouse.com/.

Skills Required

  • High School diploma or equivalent
  • Ability to work independently without direct supervision
  • Strong written and verbal communication skills
  • Strong customer service and interpersonal skills
  • Detail-oriented and able to multitask
  • Able to understand and react to emergency response and access control procedures
  • Able to work extended hours and weekends as required (4pm-midnight Fri-Sun schedule)
  • Level 2 background screening
  • College-level courses in business or hospitality
  • Two to three years of business experience
  • Multilingual candidates
  • Command of information system hardware/software
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The Company
125 Employees
Year Founded: 1988

What We Do

AVIVA Senior Living is a senior-housing operator and subsidiary of Lloyd Jones, LLC. The company provides a comprehensive range of services across the senior-living spectrum, including active-adult, independent living, assisted living, and memory care. Backed by forty years of experience in senior housing and multifamily industries, Aviva emphasizes technology-driven management and a commitment to enhancing the quality of life for seniors.

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