Front Desk Administrator (@properties)

Posted 5 Days Ago
Be an Early Applicant
Hinsdale, IL, USA
In-Office
21-21 Hourly
Junior
Real Estate • Software • PropTech
At Compass, our mission is to help everyone find their place in the world.
The Role
Provides front desk and office administration support, including greeting visitors, routing calls, answering questions, maintaining schedules, preparing real estate packets, supporting MLS tasks, managing mail and supplies, coordinating deliveries, assisting agents with technology and procedures, and performing clerical and office cleaning duties.
Summary Generated by Built In

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

**Please note this is a full-time, in-office role primarily based in the Hinsdale office and other Chicagoland offices (M-F 8:30a-5p)**

As a Front Desk Administrator, you are the person who operates a multiline telephone system to answer incoming calls and direct callers, greet customers and visitors, direct them to appropriate personnel, and support office staff by performing the following duties: 

● Welcomes on-site visitors, determines the nature of business, and announces visitors to appropriate personnel
● Answers incoming telephone calls, determines the purpose of callers, and forwards calls to appropriate personnel or department
● Answers questions about the organization and provides callers with address, directions, and other information as necessary
● Performs basic searches, updates,s and audits in the Multiple Listing Service (MLS)
● Work on specific projects assigned weekly, monthly, and quarterly.
● Create recruiting packets, listing/buyer packets, and update form drawers

● Create and maintain schedules
● Support agents by answering questions and providing training relating to technology and communicating office procedure information. Provides information about MLS, rentals and tenant screening, marketing, IT, and directs agents to the appropriate department when needed
● Receives, sorts, and routes mail; maintains and routes publications while communicating with the messenger service; coordinates inter-office deliveries
● Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes
● Performs other clerical duties as needed, maintaining files, photocopying, scannin,g and collating
● Orders office and kitchen supplies
● Performs daily cleaning duties throughout the office, including the kitchen and bathrooms
● Restocking supplies throughout the office and taking weekly inventory
● Other duties and projects as assigned

What We're Looking For:

● 1-2 years of related experience
● Real estate experience a plus
● High school diploma or GED

Physical Demands:

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand; stoop, kneel, crouch, and talk or hear.

Compensation:

The salary pay range for this position is $21.00/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. The minimum wage for the position will always be met. 

Perks that You Need to Know About:

Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

 
Do your best work, be your authentic self.
At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive.  Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

Notice for California Applicants

Los Angeles County Fair Chance Notice

Skills Required

  • 1-2 years of related experience
  • High school diploma or GED
  • Real estate experience

Compass Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Compass and has not been reviewed or approved by Compass.

  • Healthcare Strength — Medical, dental, and vision coverage are described as comprehensive, with some noting fully paid dependent coverage and solid plan options. Wellness resources and assistance programs further support overall health needs.
  • Parental & Family Support — Paid parental leave is characterized as generous for both birthing and non-birthing parents, supporting time at home. Company policies also reference family medical leave.
  • Retirement Support — A 401(k) with company match alongside an employee stock purchase plan and equity grants adds long-term financial value. These elements broaden total rewards beyond base pay.

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The Company
HQ: New York, NY
4,000 Employees
Year Founded: 2012

What We Do

A real estate company with a purpose; we are building the first modern real estate platform, pairing the industry’s top talent with technology to make the search and sell experience intelligent and seamless.

Why Work With Us

We are a tech company reinventing the space. To lead the industry requires the smartest tools built by the brightest minds across engineering, design, and strategy. Through our proprietary platform, Compass is changing how agents and clients navigate the process of finding or selling a home. Join our team today!

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