FRONT DESK ADMINISTRATIVE ASSISTANT

Reposted 5 Days Ago
Be an Early Applicant
Bay Shore, NY, USA
In-Office
21-22 Hourly
Junior
Social Impact
The Role
The Administrative Assistant will perform clerical functions, assist clients in navigating services, schedule appointments, and handle paperwork.
Summary Generated by Built In

Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.

 

SCHEDULE 

Monday: 5:00pm-9:00pm

Tuesday:5:00pm-9:00pm

Wednesday:5:00pm-9:00pm

Thursday:5:00pm-9:00pm

Saturday:9:30am-1:30pm 


SUMMARY

Family Service League is seeking a part-time Administrative Assistant for the Family Recovery Center (FRC) in Bay shore, NY. The Administrative Assistant will handle general administrative and clerical functions. The Administrative Assistant will be responsible for interacting with clients by phone or in-person to help navigate clinic services, scheduling appointments, and assisting with the completion of related paperwork. 


RESPONSIBILITIES

  • The Administrative Assistant will greet and interact with clients, visitors, and referral sources. 
  • Perform electronic data entry and record keeping.
  • Maintain an onsite presence to serve as the first point of contact for clients and visitors.
  • Assist supervisory staff with required statistical data collection and reporting.
  • The Administrative Assistant will assist with supply order.
  • Assist with operation of technology, including phones, computers, copiers/scanners, and fax machines.
  • Assist with completion of insurance paperwork, including prior authorizations for treatment. 
  • Help maintain a positive and productive work environment.
  • Assist with coverage at other locations as needed. 
  • Maintain positive working relationships with others both internally and externally to achieve goals of the organization.
  • The Administrative Assistant will work cooperatively and effectively with others to set goals, resolve problems and make decisions.
  • Work with Facility Manager to set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
  • All other duties as assigned.

QUALIFICATIONS

High School Diploma or equivalent required.

Minimum of two years of related experience in an office setting required.

Ability to multi-task, have excellent customer service skills and work as part of a team.

Strong verbal and written communication skills required.

Proficient computer skills, including Microsoft Office required.

Bilingual in Spanish preferred.

Must be able to work a flexible schedule for office coverage.


PHYSICAL REQUIREMENTS 

This position requires sitting for long periods of time.

Some light lifting may be required.

Skills Required

  • High School Diploma or equivalent
  • Minimum of two years of related experience in an office setting
  • Excellent customer service skills
  • Strong verbal and written communication skills
  • Proficient computer skills, including Microsoft Office
  • Bilingual in Spanish
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