Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.
SCHEDULE:
Monday 9:00am-5:00pm
Tuesday 9:00am- 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am- 5:00pm
Friday 9:00am- 5:00pm
SUMMARY:
Family Service League is seeking a full-time Front Desk Administrative Assistant for the Family Recovery Center (FRC) in Bay shore, NY. The Administrative Assistant will handle general administrative and clerical functions. The Administrative Assistant will be responsible for interacting with clients by phone or in-person to help navigate clinic services, scheduling appointments, and assisting with the completion of related paperwork.
We offer a generous benefits package including the following:
- Health and Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Retirement Savings Plan with a 5% employer contribution
- Life and AD&D Insurance
- Generous PTO (paid time off)
- Up to 11 paid Holidays
- Paid Sick Leave
- Student Tuition Remission Program
- Employee Assistance Program (EAP)
- Company paid Short-Term and Long-Term Disability
- Employee Discounts and more!
RESPONSIBILITIES:
- The Administrative Assistant will greet and interact with clients, visitors, and referral sources.
- Perform electronic data entry and record keeping.
- Maintain an onsite presence to serve as the first point of contact for clients and visitors.
- Assist supervisory staff with required statistical data collection and reporting.
- The Administrative Assistant will assist with supply order.
- Assist with operation of technology, including phones, computers, copiers/scanners, and fax machines.
- Assist with completion of insurance paperwork, including prior authorizations for treatment.
- Help maintain a positive and productive work environment.
- Assist with coverage at other locations as needed.
- Maintain positive working relationships with others both internally and externally to achieve goals of the organization.
- The Administrative Assistant will work cooperatively and effectively with others to set goals, resolve problems and make decisions.
- Work with Facility Manager to set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
- All other duties as assigned.
QUALIFICATIONS:
High School Diploma or equivalent required.
PHYSICAL REQUIREMENTS:
Skills Required
- High school diploma or equivalent
- Minimum of two years of related experience in an office setting
- Ability to multitask
- Excellent customer service skills
- Ability to work as part of a team
- Strong verbal and written communication skills
- Proficient computer skills, including Microsoft Office
- Bilingual Spanish language skills
What We Do
Family Service League is a nationally accredited human services agency that has taken an active role in strengthening families and empowering the residents of Long Island for more than 95 years. We currently have over 60 programs in 21 locations, including 5 Family Centers, designed to help children, families in crisis, senior citizens, people who are homeless, unemployed, or mentally ill. Family Service League works to give them the resources they need in order to be self-reliant and productive members of our communities. We Restore Hope and Rebuild Lives
