Front Desk Admin

Posted Yesterday
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Salt Lake City, UT
In-Office
Entry level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
The Front Desk Admin is responsible for answering calls, greeting visitors, managing mail, assisting with accounts receivable, and supporting various departments while promoting company culture.
Summary Generated by Built In
Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Main Responsibilities for Front Desk Admin 

  • Answer incoming phone calls to the office main line and direct the caller to the appropriate employee or department
  • Greet guests professionally and with a smile and notify employees that their guest arrived.
  • Take accurate messages
  • Maintain a digital visitor log for security
  • Distribute mail to depts as appropriate
  • Assist with accounts receivable collection and payments to service providers
  • Sending invoices to customers daily
  • Maintaining an account list with customer accounting details
  • Posting incoming customer payments
  • Assist with shipment tracking to help various depts
  • Assist Management, Administration, and other Departments as requested
  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride
  • Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary

Qualifications

Preferred Qualifications 

  • Microsoft Office proficiency
  • Excellent oral and written communication skills and a proven history of providing exceptional customer service at all levels
  • Excellent organizational and time management skills
  • Positive and willing to help attitude
  • Professional attitude and attire that exemplifies the Expeditors Culture
  • Accounting comprehension or acumen 
  • English language proficiency

Additional Information

Expeditors offers excellent benefits:

  • Paid Vacation (first year prorated based off month of hire then eligible for 15 days) 
  • Annual Paid Holidays (10)
  • Potential Flexible Days (2)
  • Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid, unused rolls over)
  • 401(k) Retirement Savings Plan with employer match (Pre-Tax or Roth)
  • Employee Stock Purchase Plan (ESPP)
  • Medical, Prescription Drug, Dental & Vision Coverage
  • Health Savings Account (HSA)
  • Life and Disability Insurance
  • Paid Parental Leave (additional eligibility criteria)
  • Dependent Care Flexible Spending Account (DC FSA)
  • Employee Assistance Program (EAP)
  • Training and Personnel Development Program
  • Educational Assistance and Reimbursement
  • Position is full time (40 hours per week) Monday through Friday 

All your information will be kept confidential according to EEO guidelines.

Top Skills

MS Office
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The Company
HQ: Seattle, WA
15,812 Employees
Year Founded: 1979

What We Do

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.

We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers'​ supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors'​ comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.

To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.

At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."​

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