Veo is an AI-powered sports camera and analysis ecosystem built for one job: turning what happens on a pitch into proof. Capture, viewing, data and analytics, sharing- all in one system, all pointed at the same thing.
That's bigger than football. Every player, on every pitch, gets access to the kind of proof only the top academies used to keep for themselves. It's the future we're building.
Every youth match still has a moment nobody saw. A run that won the game, underneath everyone's radar. A kid written off before anyone actually checked. We exist to close that gap, one match at a time.
One camera on any pitch feeds an AI that tracks every player and the ball for the whole game, turning what happened into evidence instead of somebody's opinion.
That's the actual job here. Not shipping features. Building the system that gives proof to someone who used to rely on a hunch.
If you've ever watched a match and wondered who else saw what you saw, you already know why this matters.
We're looking for people who want to build that future with us.
Responsibilities
- Respond to customer requests clearly and comprehensively as a front-line supporter. We operate via email, phone, and chat
- Support the second line team by resolving general tickets and only forwarding the complex ones to the next level
- Adhere to our KPIs for a low response time, minimal backlog, and a high customer satisfaction
- Communicate relevant feedback and issues from customers within the support team using the right escalation flows and channels
- Provide feedback for optimizing the processes that we currently work with
Preferred qualifications
- Fluency in French and English is a requirement
- Experience in customer-facing roles.
- Experience with tech support and/or product support.
- Excellent written communication skills.
- Love of Soccer
- Passionate about helping people and making them succeed.
- Solution-oriented mindset and a structured approach to work.
- Familiarity with customer service tools is an advantage.
- You thrive in a fast-paced environment, we are growing by the hour and you are someone who can cope with constant change.
Skills Required
- Fluency in French and English
- Experience in customer-facing roles
- Experience with technical or product support
- Excellent written communication skills
- Interest in soccer
- Passion for helping people succeed
- Solution-oriented mindset and structured approach to work
- Familiarity with customer service tools
- Ability to work in a fast-paced, constantly changing environment
What We Do
Record your sport - without a camera operator. Veo lets you record your sports match without a camera operator. Automatic recording and video-editing enables coaches and players to watch and share their sport. Veo is founded in 2015 in Copenhagen. Our vision is to democratise the video broadcasting and analytics that today only are available for the professional teams. Veo is offered for clubs, players, coaches, scouts, families and fans to give access to quality video. The videos give automised panoramic, ball detector and player detector views. The platform contains analytical and sharing features enabling all users to access and utilise the content.
