We are offering a great work experience in Porto, Portugal for a role as a Customer Service Specialist with French.
Why a Customer Service Specialist with French role is great for your professional and personal development:
• Live in Porto, Portugal and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity
How your day-to-day in this role would look like:• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude
• Solving problems and creating positive experiences for every customer you speak with
• Following the brand's guidelines and quality standards on every interaction
• Logging and updating customer interactions in the relevant systems
• Working closely with your team to keep improving the service you provide
Requirements
What do you need to be successful at this job?
- Language Maestro: Fluent in French, strong English skills
- Have experience in a Contact Centre
- Have a strong customer service-oriented skill.
- Can work as a team member, as well as independently.
Benefits
By joining this role, this is what you can expect:
• Work for one of the world's largest customer experience companies
• Access to an internal career-development program that fast-tracks you toward leadership roles
• Free comprehensive training with certification
• Private health insurance after training
• Renewable fixed-term contract
• Regular team activities: football tournaments, surf lessons, cultural events
Relocation Package is included:
• Flight to the Future: Covered flight expenses
• First-Class Arrival: Airport pick-up and settling assistance
• Nest in Comfort: Accommodation provided in shared apartments
• Language Safari: Complimentary Portuguese lessons
• Active & Awesome: Free sports activities - Football tournaments, beach barbecues, surf lessons, and cultural events await!
Skills Required
- Fluent French
- Strong English skills
- Contact centre experience
- Strong customer service skills
- Ability to work independently and as part of a team
What We Do
Atlean World is an international HR SaaS consultancy and recruitment agency that focuses on multilingual markets. They aim to promote multicultural environments as the new reality by streamlining the recruitment journey through advanced technology and AI tools, while maintaining a human-centric approach to support both candidates and clients in their global career and talent acquisition needs.
