About GetYourGuide
GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travellers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, people from all over the world have booked more than 135 million tours, activities, and attraction tickets through GetYourGuide. Powered by a global team of over 800 travel experts and technologists, we are headquartered in Berlin and have 18 local offices around the world. Visit our careers website to learn more.
We are looking for a freelance Localization Freelance Operations Coordinator to join us in Berlin and help us scale our global localization operations to the next level. You will mainly drive excellent project assignment and help the localization team implement the most efficient processes and workflows, and you'll also support with managing, supporting and growing our network of freelance translators,
This is a freelance position initially limited to 15-20 hours per week. You are welcome and encouraged to come and work with the team in our vibrant office in Prenzlauer Berg, Berlin.
You will:
- Drive excellent project assignment and coordination
- Be the main point of contact for our team and stakeholders for planning and delivering incoming project requests
- Make sure we have the right resources in place to deliver on-time projects
- Support our team managing, recruiting, onboarding, training, and communicating with our growing base of freelance translators working in 37 languages
- Support as point of contact for all communication regarding operations, workflows, productivity and technical queries
- Identify operational gaps and suggest best practices and process improvements, support rollouts of freelance management solution
- Monitor and report on productivity per language and scale our freelancer base to meet translation and business targets and KPIs
- Define continuous improvements for our Translation Management System, MT setup and Translation Memory management and assist in troubleshooting, bug reporting and communication on both user and tech side
Who you are
- 6+ months experience in a similar localization position - coordination, operations, or vendor management background
- Drive excellent project coordination on our Jira project management board or similar project coordination/management tools
- Experience working with complex workflows and high-volume projects is a big plus
- Fluent English speaker based in Berlin
- Strong communication skills and a keen eye for detail
- Pragmatic, positive mindset and takes initiative to make things happen
- Strong team player, fostering collaboration with internal & external stakeholders
- Strong analytical, problem-solving and troubleshooting skills
Please note:
This is a limited freelance position based in Berlin. Payment follows via invoice with VAT added, if applicable.
Curious?
Then we’d love to hear from you! Please send in your CV and Cover Letter in English via the form below. We encourage every qualified person to apply regardless of your age, gender identity, ethnicity, sexual orientation, disability status, or religion.
For more insight into the team, check out our blog. Feel free to reach out with questions to [email protected].
What We Do
GetYourGuide is a leading global online marketplace to discover and book experiences worth traveling for. Travelers can use GetYourGuide to find things to do in more than 11,000 cities, including tours from local experts, exclusive access to must-see attractions, as well as immersive bucket-list experiences through its Originals by GetYourGuide offering. Since being founded, the GetYourGuide platform has sold 150 million tickets from 30,000 supply partners who leverage GetYourGuide’s easy-to-use platform to grow their businesses.
If you share our passion and would like to join our team, check out our open positions at careers.getyourguide.com or take a look behind the scenes of GetYourGuide on our blog: inside.getyourguide.com.
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