Freelance CRM Specialist, Fox News

Posted Yesterday
Be an Early Applicant
New York, NY, USA
In-Office
26-31 Hourly
Mid level
Digital Media • News + Entertainment
The Role
Implement and execute multi-channel CRM campaigns (email, push, in-app, desktop) using Braze. Design customer segmentation and journeys, run A/B tests, monitor metrics (CTR, open, conversion), report insights, and collaborate with Editorial, Creative, Product, and BI to optimize messaging and automation.
Summary Generated by Built In

OVERVIEW OF THE COMPANY

Fox News Media

FOX News Media operates the FOX News Channel (FNC), FOX Business Network (FBN), FOX News Digital, FOX News Audio, FOX News Books, the direct-to-consumer digital streaming services FOX Nation and FOX News International and the newly announced platform FOX Weather. Currently the number one network in all of cable, FNC has also been the most watched television news channel for 20 consecutive years, while FBN currently ranks among the top business channels on cable. Owned by FOX Corporation, FOX News Media reaches 200 million people each month.

JOB DESCRIPTION

Fox News is looking for a CRM Specialist to implement and analyze customer communications across all channels: email, push notifications, and In-App Messages. In this role, you will leverage Braze, an email service provider (ESP) to create and execute marketing campaigns. The Specialist will collaborate with Editorial, Creative, Product, and Business Intelligence to ensure customer journeys are accurate and deliver optimal user experiences.

The successful candidate will have a solid CRM background. The candidate must have a strong understanding of customer segmentation and decision tree design. The candidate must be analytical and technically inclined.

**This will be a one-year-long project.**

A SNAPSHOT OF YOUR RESPONSIBILITIES

  • Campaign Creation: Create, Q&A, and execute marketing campaigns across all channels including email, push notifications, desktop notifications, and in-app messaging.  

  • Braze Platform Management: Leverage Braze’s user journey setup, real-time triggers, and segmentation tools to optimize customer experience

  • Data Analysis & Reporting: Monitor campaign performance metrics (e.g., CTR, open rates, conversion rates) and provide actionable insights for continuous improvement

  • Optimization: Conduct A/B testing to enhance campaign performance and improve customer engagement

  • Personalization & Automation: Recommend targeted customer-centric communications to optimize customer experience

  • Cross-Functional Collaboration: Work closely Editorial, Creative, Product, and Business Intelligence

WHAT YOU WILL NEED

  • 3+ years’ experience with Braze or similar ESP provider

  • Email marketing experience

  • Direct response experience is a major plus

  • Strong analytical and problem-solving mindset

  • Ability to multitask and thrive in a fast-paced environment

  • Ability to stay on schedule and hit deadlines

  • Technical proficiency in Microsoft Office (PPT, Excel, Outlook), Google Workspace, Airtable, Tableau, Monday, Miro, Slack

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $26.00-31.00 per hour.

Skills Required

  • 3+ years experience with Braze or similar ESP provider
  • Email marketing experience
  • Direct response experience
  • Strong understanding of customer segmentation and decision tree design
  • Strong analytical and problem-solving mindset
  • Ability to multitask and thrive in a fast-paced environment
  • Ability to stay on schedule and hit deadlines
  • Technical proficiency in Microsoft Office (PPT, Excel, Outlook), Google Workspace, Airtable, Tableau, Monday, Miro, Slack

Fox Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fox Corporation and has not been reviewed or approved by Fox Corporation.

  • Fair & Transparent Compensation Pay is considered competitive and fair in several roles and locations, with statements that the company pays well. Feedback suggests compensation aligns with market expectations for many employees.
  • Healthcare Strength Health coverage is described as comprehensive, including medical, dental, vision, mental health programs, and preventive care access. Feedback suggests plan options and design contribute to a strong benefits experience.
  • Leave & Time Off Breadth Time off is characterized as generous, with vacation accrual, sick time, paid holidays, and floating days. Feedback suggests PTO compares favorably to other stations and supports work-life balance.

Fox Corporation Insights

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The Company
HQ: New York, NY
5,001 Employees

What We Do

Fox Corporation produces and distributes compelling news, sports and entertainment content through its iconic domestic brands including: FOX News, FOX Sports, the FOX Network, and the FOX Television Stations. These brands hold cultural significance with consumers and commercial importance for distributors and advertisers. The breadth and depth of our footprint allows us to deliver content that engages and informs audiences, develops deeper consumer relationships and creates more compelling product offerings. FOX maintains an impressive track record of news, sports, and entertainment industry success that will shape our strategy to capitalize on current strengths and invest in new initiatives. For more information about Fox Corporation, please visit www.FoxCorporation.com.

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