Responsibilities:
● Identify unusual transaction patterns, emerging fraud trends, and opportunities to detect suspicious activity earlier.
● Analyze fraud and chargeback activity across accounts, payment cards, devices, recipients, issuing banks, countries, and customer segments.
● Recommend new alerts, early-warning indicators, and monitoring reports that enable faster detection and response.
● Review fraud cases to understand what was missed and recommend improvements to existing controls.
● Work with fraud operations, rules, AI, and technology teams to implement and measure improvements.
● Identify potential fraud risks as Mobile Wallet, Web, and WhatsApp continue to grow.
● Present findings and recommendations to management in a clear, actionable manner.
Education Certification and Experience Required
● Experience in fraud analysis, payment risk, or related investigations, including hands-on analysis of transaction data, is a plus.
Required skills:
● Ability to turn observations and data into practical recommendations.
● Comfortable using Excel, dashboards, and reports to analyze trends.
● Strong communication and problem-solving skills.
● Clear written and verbal communication; ability to document investigations, explain decisions, and collaborate with technical and operational teams.
● Familiarity with SQL, AI tools, or fraud detection systems is helpful but not required.
Skills Required
- Bachelor’s degree in a quantitative, business, or related field, or equivalent relevant experience
- Strong analytical and investigative skills
- Ability to convert observations and data into practical recommendations
- Experience using Excel, dashboards, and reports to analyze trends
- Strong communication and problem-solving skills
- Clear written and verbal communication skills, including documenting investigations and explaining decisions
- Ability to collaborate with technical and operational teams
- Experience in fraud analysis, payment risk, or related investigations involving transaction data
- Familiarity with SQL, AI tools, or fraud detection systems
IDT Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IDT and has not been reviewed or approved by IDT.
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Healthcare Strength — Medical, dental, and vision coverage are included for full‑time employees, with published transparency files indicating employer‑sponsored health plans. This establishes a conventional benefits foundation across major coverage areas.
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Leave & Time Off Breadth — Paid vacation and sick time are characterized as generous, with illustrations of multi‑week vacation and defined sick‑leave allotments that can vary by team and tenure. This breadth provides a solid baseline for time away from work.
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Wellbeing & Lifestyle Benefits — Office amenities such as an on‑site gym, recreation spaces, free breakfast and coffee, and flexible work arrangements are highlighted. These wellbeing‑oriented perks augment the core package for in‑office and hybrid roles.
IDT Insights
What We Do
We know that you’ll have looked at quite a few company pages but IDT is different. We want people who want to make a big difference to our company with big ambitions. We’re a truly global team, with 1300 people working across all continents, apart from (at the moment!) Antarctica. But we are proud that despite our size, we encourage and support any in-house entrepreneurs to develop their ideas into business action. Our exciting growth plans make it a great time to join us. Our people are the reason for IDT’s passion for success. The IDT family is made up of people of all backgrounds, expertise, and interests, all with a relentless team spirit. We need people who share both our commitment to success and excitement about our journey. You won’t ever be bored or have to wonder how to fill your time. You’ll find the work challenging but you’ll get the support of a great team to help you beat those challenges. You will also be expected to support others as well as work hard, work well and work with a smile. If you want a join a company that will help you become your brilliant best and achieve amazing results, then you want to join IDT.
