WHAT IS THE OPPORTUNITY?
The Non-Card Fraud Strategy Analyst participates actively in the Bank's fraud prevention and risk management activities to identify and mitigate both the Bank's and our clients' exposure to potential fraudulent activities. The Analyst works with the Fraud Strategy Lead and is responsible for evaluating client and situational/threat trends by payment type, division, fraud schemes and other relevant metrics. The individual should be able to identify the current or upcoming risk and design an end-to-end control strategy to mitigate against the risk. The Analyst should be able to identify the trend, analyze data and provide information-based recommendation to optimize the control environment. In addition, the lead will use the analytics to identify gaps, risks and issues to better drive fraud mitigation performance.
Banking and Investment Services plays an integral role in leading the strategic vision and execution of all banking operations. Our servicing and operations professionals partner closely with all of our lines of business to carry out critical functions, including client/deposit servicing, contact center operations, payments processing, and trade and lending operations, while identifying and mitigating risk throughout the organization. Servicing and operations professionals seek to transform and define an integrated support model through automation and cutting-edge digital technologies, to deliver an excellent experience for our clients and businesses.
What you will do
- Planning: Assist in efforts to evaluate current and upcoming threats, identify control environment and opportunity and determine enhancement and work with product, technology, operations to create a roadmap
- New Product Assessment and Business Enablement: As part of a project team, partner with business and product stakeholder to ensure the products can be securely rolled out
- Risk Assessment: Working with the Fraud Strategy Lead, execute Fraud Risk Assessment(s) to ensure the vulnerabilities are identified and steps are taken to mitigate the risk
- Execution: Must have end to end ownership of the identified fraud risk and operational metrics reporting. Use data to identify current, historic and emerging risks within accounts, across channels and within products. Must have extensive domain experience in using data and analytics you help mitigate non-card fraud while creating "friction right" experiences that enable us to grow.
- System: Working with Fraud Rules Strategy, be able to evaluate and identify risks in system rule efficiency and effectiveness.
- Communication: Concisely communicate the fraud trend recommendation to the stakeholders including leadership across different groups to ensure alignment.
- Bachelor's Degree or equivalent
- Minimum 5 years of experience within Fraud prevention and detection for a fintech or bank.
- Minimum 3 years of hands-on experience working with fraud data, excellent at SQL/Python and Excel and know what to look for and how to direct an analytical team
- Prefer a degree to be in Statistics, Math, Operations Research or other analytical or quantitative discipline.
- Ownership Mindset: Must have high degree of initiative and passion to improve the fraud security and customer experience.
- Leadership Traits: Must be able to aid in advocating and driving an initiative to completion through professionalism, confidence and cooperation.
- Team Building Skills: Must be a collaborative team player.
- Hands On: Must be able to write your own SQL code, build business cases in excel or create PowerPoint presentations then this is not the right role for you.
- Business Acumen: Must have strong business acumen such as (i) ability to think strategically, frame for success and execute tactically (ii) understand how to prioritize most important and (iii) deliver results over short, medium and long term.
- Strong Problem-Solving Skills: Ability to identify the root cause problem and identifying the solution that will create maximum impact
- Experience with new digital applications like real time payments, apple wallet, virtual cards etc.
- Experience with quantitative, analytical and business acumen skills: ability to derive patterns and trends, perform risk-reward trade off analysis, create pitch decks to socialize etc.
Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks .
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'
ABOUT CITY NATIONAL
We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to be at the heart of our company today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.
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What We Do
City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves.
For more information about City National, visit the company’s website at cnb.com.
*City National Bank does business in Miami and the state of Florida as CN Bank.
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