Fraud Rule Management Manager

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Job Summary:

Support to establish overall strategic direction for Fraud Rules Management in alignment with enterprise fraud strategy. Provide support on Fraud Rules Management policies, processes and procedures. Ensure the effective implementation of fraud rules management controls and processes across all business units within the Bank. Responsible for managing the day-to-day operations of the Fraud Rules Management team. Leadership role in implementing change initiatives related to fraud rules management within the Bank

Job Responsibility:

• Develop and implement comprehensive fraud rules management strategies to minimize fraud losses and maximize operational efficiency.

• Collaborate with cross-functional teams, including risk management, security, compliance, legal, and audit, to ensure alignment of fraud rules management strategies with broader organizational goals.

• Oversee the development and maintenance of fraud rules management policies, procedures, and guidelines.

• Establish and monitor key performance indicators (KPIs) to measure the effectiveness of fraud rules management strategies and identify areas for improvement.

• Stay updated with the latest advancements in fraud rules management technologies and best practices, and incorporate them into the organization's strategies as appropriate.

• Identify and mitigate risks associated with fraud rules management strategies, ensuring adherence to regulatory requirements and industry standards.

• Provide training and guidance to staff at all levels on fraud rules management policies, procedures, and best practices.

• Foster a culture of fraud awareness and prevention within the organization by promoting collaboration between different departments and stakeholders.

• Conduct regular reviews of fraud trends and patterns, and develop targeted interventions to address emerging threats.

• Maintain strong relationships with external partners, vendors, and law enforcement agencies to enhance fraud detection capabilities and coordinate responses to major incidents.

Job Qualification:

• Minimum Bachelor’s degree in Business Administration, Finance, Information Technology or other relevant field

• At least 5 years of experience in fraud risk management, preferably in the banking or financial services sector

• Proven track record of developing and implementing successful fraud rules management strategies

• Strong understanding of risk management principles and methodologies

• Excellent leadership skills, with the ability to inspire and motivate teams

• Exceptional communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders

• High level of professionalism and integrity, with a commitment to maintaining confidentiality and protecting sensitive information

• Experience working with advanced technology solutions for fraud detection and prevention

• Knowledge of regulatory frameworks governing fraud risk management in the banking industry

Remark : The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank’s policy.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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