Fraud Risk Manager

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you! 

Who we are: 

Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries and, in China, Flywire partners with licensed payment partners to provide payment services to Chinese users of the Flywire platform.

Today we support more than 5,100+ clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,400 global FlyMates, representing more than 40 nationalities, and in 15 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity: 

As Fraud Risk Manager, you will translate global strategy into operational execution and excellence across Flywire’s core verticals (Education, Healthcare, Travel, and B2B). Working closely with the Fraud Risk Director, you will drive the day-to-day management of our fraud prevention framework, leading technical implementations, incident response, and continuous rule optimization to protect our ecosystem as we scale.

What You’ll Do

• Strategy Execution: Implement and iterate on regional and vertical-specific fraud frameworks to mitigate merchant fraud, Account Takeover (ATO), and social engineering.

• Incident Response & Management: Lead rapid remediation during high-stakes fraud events, orchestrating real-time containment, loss recovery, and post-mortems to strengthen system defenses.

• Rule Engine & Model Optimization: Collaborate with Analytics and Engineering to build, test, and refine real-time automated decisioning rules and machine learning features.

• Account & Transaction Assessment: Perform deep-dive reviews on high-risk accounts, unusual transaction spikes, and complex fraud investigations.

• Cross-Functional Partnership: Work alongside Product and Engineering to integrate anti-fraud mechanisms (3DS, behavioral analytics, biometrics) into user journeys with minimal transaction friction.

• Risk Expansion: Evaluate risk profiles for new geographic markets and products, regional payment methods, and local compliance requirements.

Here's what we are looking for: 

• Experience: 8+ years in fraud risk, specifically within Fintech or Payments, with deep expertise in global money movement and chargeback management.

• Data-Driven: Proficiency with SQL, analytics tools, and evaluating ML model metrics.

• Crisis Management: Proven ability to remain calm and decisive during active fraud attacks.

• Leadership: Strong track record of mentoring junior analysts and communicating risk narratives to cross-functional stakeholders.

What We Offer:

• Competitive compensation
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and
• Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer and follows a policy of administering all employment decisions and personnel actions without regard to race, colour, religion, sex, pregnancy, gender identity, national origin, age, ancestry, physical or mental disability, sexual orientation, genetic disposition or carrier status, veteran status, or any other category protected under applicable national, federal, state or local law.