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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role
SoFi’s Fraud Risk Management Center of Excellence is responsible for optimizing our Member experience while minimizing fraud losses. This role sits within the Consumer Banking Fraud Policy and Analytics Team where you will be responsible for using a data-driven approach to optimize fraud strategies across various transactional controls including card fraud, ACH fraud, check fraud and first party fraud.
What you’ll do:
- Develop and implement robust fraud strategies to control risk across various money movement rails including Check, ACH, Debit, ATM and Zelle.
- Utilize industry leading tools and techniques to build new strategies and optimize current controls
- Develop analytical metrics and instrumentation that proactively identify, quantify, and provide timely risk assessment
- Lead investigations into suspected fraudulent activities, collaborating with internal and external stakeholders as needed
- Analyze fraud trends and patterns to identify emerging risks and inform proactive mitigation strategies.
Qualifications
- Experience: 5+ years of experience in fraud risk management, financial crime investigations, or a related field. Experience in financial services preferred.
- Analytical Skills: Strong analytical and problem-solving skills, with the ability to analyze complex data and identify patterns.
- Technical Skills: Proficiency in data analysis tools and techniques, including SQL, Python, or R.
- Communication Skills: Excellent written and verbal communication skills, with the ability to clearly articulate findings and recommendations.
What the Team is Saying
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What We Do
SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions.
Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world.
For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way.
At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
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Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!
