Fraud & Risk Analyst

The Go To Market team is responsible for developing and implementing scalable fraud detection and review systems, conducting Trust & Safety and financial fraud investigations, and partnering cross functionally to address customer risk, compliance, and integrity at scale.

As a Fraud & Risk Analyst, you will develop and operate fraud detection, investigation, and risk management systems using automation, machine learning, and human-in-the-loop processes.

This role is based in San Francisco, CA. Telecommuting is permitted from within the U.S.

In this role, you will:

• Develop and implement scalable fraud detection and review systems

• Utilize automation, machine learning, and human-in-the-loop processes to prioritize high-risk and high-prevalence cases

• Conduct Trust & Safety and financial fraud investigations and resolve customer risks through root cause analysis and long-term remediation

• Conduct data analysis and investigations using internal and third-party data to build operational metrics and monitoring systems

• Drive continuous improvement in fraud detection models and risk management systems

• Incubate product launch integrity reviews in collaboration with Safety Systems Engineers, Research, Product, and Policy teams

• Collaborate with Safety Systems Engineers, Research, Product, and Policy teams to create and refine policies targeting specific risk vectors and ensure global regulatory compliance

• Develop Quality Assurance measurement programs and improve target operational metrics

• Build technical architectures to enable scalable vendor review systems

• Create technical training programs addressing emerging risks in Artificial Intelligence and operational workflows

$185,000 to $275,000 per year

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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