Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job DescriptionResponsible for providing advisory support on fraud risk matters,
- Managing customer‑related fraud investigations from initiation to closure, coordinating remediation actions arising from investigation findings, and delivering robust fraud risk reporting.
- Follow up on investigation and incident findings to ensure remediation actions are implemented by accountable owners. Monitor progress, challenge delays, and escalate overdue actions to Management where necessary.
- Supporting and executing Fraud Risk Assessments (FRAs) in line with the Bank’s Enterprise Non‑Financial Risk Assessment Framework, ensuring fraud risks are consistently identified, assessed, documented, and monitored. Fraud Risk Assessments are embedded within existing risk and assurance processes and are not conducted as standalone exercises.
- Execution of the end‑to‑end fraud risk awareness programme, covering internal and external engagement, including planning, coordination, execution, and reporting of fraud awareness campaigns and training initiatives across all stakeholders
- Engage regularly with Fraud Risk Management, Investigations, Operations, Marketing, IT, and Business stakeholders.
- Bachelor’s degree in business, Finance, Risk Management, Accounting, or related discipline.
- Certified Fraud Examiner(CFE)
- 3-4 years experience in bank processes, products and systems. Experience in dealing with different stakeholders at different levels both internal and external.
- 3-4 years experience in the realm of Anti-Fraud, -Bribery, -Market Abuse, -Money Laundering and Combatting Financing of Terrorism Surveillance, Analytics and Investigation.
- Reporting, analysis, and documentation skills
- Knowledge of customer fraud typologies (card, digital, transactional)
- Experience with case management and CRM tools (e.g. Salesforce)
Technical Competencies:
- Fraud Investigations & Case Management
- Fraud Risk Advisory & Stakeholder Support
- Salesforce Case & Data Management
- Legal Compliance Risk Management
- Audit & Framework Compliance
- Financial Industry Regulatory Framework
Behavioural Competencies:
- Articulating Information
- Checking Things
- Developing Expertise
- Following Procedures
- Interacting with People
- Interpreting Data
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What We Do
As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.
