The Fraud reviewer analyzes high-frequency transaction data and user behavior to identify fraudulent/ high risk transactions as well as suggest improvements to business processes and systems to prevent such transactions from happening in the future. The roles and responsibilities include the following (but not limited to) :
- Review suspicious transactions on a daily basis and take appropriate action.
- Conduct thorough investigations into merchants flagged for suspicious behavior or high-risk activities.
- Assess new merchant registrations to identify any potential risk factors
- Investigate hack complaints reported by users
- Monitor social media platforms for fraudulent activity related to our brand and take necessary steps to report and mitigate risks
- Review apps installed by users for any signs of suspicious activity or potential security risks
We are excited to welcome dynamic robust Fraud Reviewer who have:
- Bachelor's degree in a related field or equivalent experience.
- At least 2 years experience in fraud detection or investigation.
- Strong analytical skills with attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment and meet deadlines.
- Have experience in SQL is a plus
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Skills Required
- Bachelor's degree in a related field or equivalent experience
- At least 2 years experience in fraud detection or investigation
- Strong analytical skills with attention to detail
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment and meet deadlines
- Experience in SQL is a plus
What We Do
Kredivo Group is Southeast Asia’s leading provider of digital financial services through its brands Kredivo, KrediFazz and Krom. Kredivo is the leading digital credit platform in Indonesia and Vietnam that gives customers instant credit financing for ecommerce and offline purchases, and personal loans, based on real-time decisioning. Kredivo users can buy now and pay later across the entirety of Indonesia’s retail commerce network with one of the lowest interest rates amongst digital credit providers in the country. Krom Bank Indonesia (formerly known as Bank Bisnis Internasional, IDX: BBSI) is the group’s bank entity and the operator of the Indonesian neobank Krom. Kredivo Group is backed by leading financial and strategic investors such as Mizuho Financial Group, Square Peg Capital, Jungle Ventures, Naver Corp, Mirae Asset, Telkom Indonesia and Victory Park Capital among others
