Fraud Reporting Team Lead

Job Description

Fraud Reporting team is a passionate team of crime fighters investigating the concerns raised from global Fraud reviews, validating the grounds for reporting and preparing suspicious activity reports to our for external reporting. We take great pride in balancing Wise mission, our values and staying compliant while still having lots of laughs along the way. By now, we have an awesome 20+ people reporting team, who work very closely with both Fraud Prevention and AML, collaborating and partnering with several other relevant teams to get things done. 

Here’s how you’ll be contributing to Fraud Reporting team: 

• As a Fraud Reporting Team Lead, you get to empower your own team, drive large-scale initiatives and help us solve problems that have a long-lasting impact. You will have ownership of making data-driven decisions, identifying areas for improvement, seeking scalable solutions, mitigating risks and ensuring compliance to the relevant regulations and legislations.

What you’ll get to do:

• Hire, lead, develop and manage a suspicious activity reporting team; 

• Monitor and verify your team's KPIs and manage capacity;

• Develop effective operational processes and task allocation; 

• Be accountable for quality assurance for Fraud Reporting team, taking decisions within our policy framework;

• Understand and manage training for the team on fraud risks, regulatory obligations and how our processes fulfil them; 

• Confidently represent the policies and processes to regulators and auditors upon need;

• Work with other teams in Wise to ensure compliance with regulations and manage operational impact of changes with focus on operational efficiency and customer experience.;

• Identify compliance risk in operational procedures and contribute to implementing changes as needed;

• Other ad hoc duties that need to get done.

What we’re looking for:

• You're a Malaysian Citizen (Please note that we are unable to sponsor visas for this role)

• Excellent verbal & written English, any other languages are a plus;

• At least 2 years of previous team leading experience (preferably in an international business environment); 

• Previous experience in fraud prevention, AML, internal controls, audit, law enforcement or investigating suspicious activity will be considered a bonus;

• Ability to multitask, prioritise and take responsibility in challenging situations;

• Ability to build and maintain good working relationships with key stakeholders;

• Great communication and presentation skills to support any projects and audits;

• Good understanding of metrics and ability to analyse and move team’s performance;

• Target oriented and able to make data-based decisions

• Proven track record of taking individual ownership and responsibilities as well as being a great team-player.

PS! If you're interested in the position, please apply by submitting your CV and cover letter in English. In your cover letter please explain why you want to join the Fraud Prevention team and what makes you a good candidate for it. Please note that an application without a cover letter will not be considered! In your cover letter please answer the following questions: 

• What are your expectations of this role?

• What are you excited to deliver an impact on in the Fraud Reporting team, thinking both from the people leadership side as well as other areas of ownership?

• What are the top 3 fraud issues in the field of fintechs today in your opinion?

What do we offer: 

• Starting salary: MYR 125,000 annual

• Company Restricted Stock Units

• Numerous great benefits in our Kuala Lumpur office

Key benefits:

• Paid annual holiday, sick days, parental leave and other leave opportunities

• 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave

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Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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