Fraud & Payments Risk Specialist

What You’ll Do

• Review and investigate suspicious account activity, including ACH and card transactions, for potential fraud or abuse.
• Analyze transaction patterns and customer behavior to detect fraud scenarios such as identity theft, account takeovers, or first-party fraud.
• Document findings, trends, and case outcomes; contribute to internal reporting and post-mortems.
• Drive initiatives to improve workflows, team efficiency, and fraud mitigation processes.
• Stay up to date on fraud trends, attack vectors, and industry best practices.

What We Look For

• 2+ years of experience in fraud operations, risk, or trust & safety, ideally in fintech or a fast-paced startup environment.
• Strong investigative mindset with sharp attention to detail and pattern recognition skills.
• Experience in case management and handling disputed transactions or high-risk behavior.
• Ability to work independently, prioritize effectively, and adapt to shifting priorities.
• Clear written communication skills and a bias toward action and ownership.
• Collaborative mindset and comfort working cross-functionally.

Nice To Have

• SQL skills and comfort working with data dashboards (e.g., Sigma, Looker).
• Familiarity with fraud tools like TLOxp, Alloy, Sardine, or similar platforms.
• Knowledge of US banking regulations, compliance frameworks (e.g., Reg E), or fraud-specific legal considerations.
• Experience using Zendesk or other ticketing systems.

Benefits & Perks

• Competitive compensation
• Equity - Ownership in what we are building!
• High-quality Medical, Vision, and Dental Insurance
• Life Insurance and Disability Coverage
• Generous time off
• Flexible working hours and location
• Stipend to set up a home office for hybrid work
• Regular social events