Trustly is leading the human-centric payments revolution. To us, this means passionately building the most convenient, intelligent and responsible way of paying for things online. Whether it’s for shopping, paying subscriptions, funding trading accounts, booking airfare, playing online games and much more – we’re all about a better way to pay. At our core, we are a tech company with industry-leading tech capabilities. But, it’s the ingenuity of our people that makes us leaders in our field. Thus, our appetite for innovation will never be anything less than fierce. Trustly is steadily growing as it connects thousands of businesses with hundreds of millions of people. And with a strong presence across Europe and the Americas, we are leading the human-centric payment revolution as a truly global team.
About Team Fraud
This role is within our Fraud Prevention Team, a part of Trustly’s Operations unit with approximately one hundred employees across Europe. This team is responsible for Trustly’s fraud prevention work and to make sure we protect us as a company and our customers.
About the Role
The Fraud space is evolving and growing at Trustly. Our Product, Tech & Operations function ensures Trustly’s products and processes deliver robust fraud mitigation while preserving a great customer experience and supporting Trustly’s growth.
We are looking for an experienced Fraud Analyst who enjoys pattern detection and problem solving. The ability to navigate large datasets and draw out emerging fraud attacks and patterns. An analyst who wants to help shape our future fraud strategy using the latest approaches to fraud detection, prevention and investigation. An individual who can effectively collaborate and communicate with internal and external stakeholders.
This person should voice and act on new ideas and values, have excellent communication with internal and/or external stakeholders. If you are passionate about working with different areas across the organisation, then this would be an interesting role for you.
What you’ll do
- Work in a collaborative and cross-functional way to proactively detect, quantify and make data driven decisions to reduce our exposure to fraud
- Champion the use of data to optimise the way we combat fraud in the business and bring new ideas on the analytics that can add value
- Identify opportunities for improvement of the current methods through data- analysis, testing and tracking
- Communicate findings to the business in a structured, data-driven manner - translating complex analytics into actionable insights that drive informed decision-making
- An ability to see the bigger picture: a problem solving approach understanding the underlying business questions, using a variety of data sources and information
Who you are
- Significant experience in fraud and ideally fraud analytics
- Ability to effectively interpret data and identify patterns and trends using analytical and problem solving skills
- Strong technical skills with SQL and able to handle complex data structures from multiple sources
- Experience with fraud detection tools and improving/optimising the coverage
- Excited about working in a dynamic and fast-changing environment with the ability to adapt to the business challenges in front of you
- Strong stakeholder management to be able to communicate clearly with other parts of the business, explain fraud and our processes and also manage expectations
- Experience reviewing, documenting and optimising business processes (isn’t a must have but would be advantageous)
- Passion for learning, able to quickly adopt new business concepts and technologies
- Independent, curious, and likes to take initiative
Our Fantastic Benefits
🌴 20 to 30 days of holiday (depending on location) to support a healthy work-life balance
🥳 Monthly team outing allowance to enjoy social events with your colleagues
👶 Parental leave top-up additional support for new parents
🥐 Daily breakfast and on-site perks to make your workday smoother
💚 Well being support our health allowance covers gym memberships, massages, and much more to help you feel your best
PLUS additional benefits designed to enhance your work-life experience!
Shape Your Role and Make an Impact
Join a dynamic environment where you can take ownership, drive change, and continuously embrace new challenges. We’re looking for dedicated and highly motivated individuals who thrive in a fast-paced environment and enjoy collaborating across different areas of the organisation.
If your skills and experience align with this role, we’d love to hear from you! Apply now and submit your CV in English.
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What We Do
At Trustly, we envision a world in which online payments are fast, simple and secure for everyone — merchants, consumers and banks alike.
One hundred years ago, cash was king. People got paid in cash, carried it in their wallets, and bought things with it at the local store. Payment was easy.
Oh, how the times have changed.
Today, our salaries are deposited straight into our bank accounts and we shop online, from merchants all around the world. So why is it so hard to pay straight from our bank accounts?
For consumers, paying online should be as easy as sliding a bill across the counter. And accepting payments and issuing refunds should be the least of merchants’ worries. Credit cards, debit cards, e-wallets, invoices and cash-on-delivery are all middlemen levying fees, debt and interest for the simple task of moving money from one person to another.
At Trustly, we work hard to make online payments easy.
Why Work With Us
At Trustly, we work hard to make online payments easy. We’re dynamic, not stuffy. We’ve got the drive and ambition of a startup and the experience and advantage of a scale-up, all wrapped up in one amazing team. The pace is fast, and change is frequent. We prioritize agility to adapt to whatever tomorrow brings.
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