Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.
We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.
The Fraud Investigation team’s mission is to ensure Robinhood customers have swift identification and resolution of fraud-related issues. We do this by interacting with customers when their accounts encounter fraud, placing temporary restrictions on accounts if needed, investigating customer-surfaced and RH-identified fraud, communicating in a timely manner, and efficiently restoring and remediating accounts to their pre-fraud status. We train and employ skilled and knowledgeable investigators, deliver consistent and high-quality support, and minimize impact from fraud losses to protect our customers and our company's financial health.
As a Fraud Operations Intern, you will conduct an end-to-end fraud investigation of accounts that have any concerns of fraud, with the ultimate goal of protecting our customers and minimizing fraud exposures to the firm. As a Fraud Operations Intern you will be responsible for reviewing fraud alerts, determining fraud or no-fraud and help identify emerging fraud trends through data analysis.
This role is based in our Denver, CO office with in-person attendance expected at least 3 days per week.
At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.
What you’ll do- Review and investigate suspected fraudulent alerts — both proactive and reactive — using multiple internal and external tools
- Use data analysis techniques, critical thinking, and pattern detection to identify emerging fraud trends and detection methodologies
- Recognize and actively communicate emerging fraud trends and findings to relevant stakeholders
- Document the rationale and determination for each alert and submit referrals to other Robinhood teams where necessary
- Occasionally communicate with customers regarding information on their accounts related to an active fraud investigation
- Currently enrolled in a full-time, degree-seeking program in Business, Accounting, Criminal Justice, Psychology, or a related field with an expected graduation date of Winter 2027/Spring 2028
- Interest in the end-to-end fraud investigation process and various fraud typologies, including Account Takeovers, Identity Theft, and Money Movement Fraud
- Strong analytical and problem-solving skills with the ability to independently make sound decisions on potentially fraudulent cases
- Effective written and verbal communication skills with strong attention to detail
- Experience collaborating with cross-functional teams, such as product, engineering, legal, compliance, or financial crimes
- Market competitive compensation structure
- Quarterly lifestyle wallet for personal wellness, learning and development, and more
- Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not
- Time away including company holidays, paid time off, and sick time
- Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected hourly range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
Click here to learn more about our Total Rewards, which vary by region and entity.
If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.
AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams.
Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
Skills Required
- Currently enrolled full-time in a degree-seeking program in Business, Accounting, Criminal Justice, Psychology, or a related field, with expected graduation in Winter 2027 or Spring 2028
- Interest in end-to-end fraud investigations and fraud typologies such as account takeovers, identity theft, and money movement fraud
- Strong analytical and problem-solving skills, including the ability to independently make sound decisions on potentially fraudulent cases
- Effective written and verbal communication skills with strong attention to detail
- Experience collaborating with cross-functional teams such as product, engineering, legal, compliance, or financial crimes
Robinhood Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Robinhood and has not been reviewed or approved by Robinhood.
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Healthcare Strength — Healthcare is described as best-in-class, with strong medical, dental, and vision coverage, mental-health support, and life and disability insurance. Low premiums and solid dependent coverage are also noted, reinforcing the strength of core health benefits.
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Equity Value & Accessibility — Equity grants through RSUs and an ESPP are standard, and for many tech roles equity meaningfully lifts total compensation when the stock performs. Clear multi-year vesting schedules make ownership accessible as a core part of the pay mix.
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Parental & Family Support — Parental leave and fertility benefits are emphasized, with generous paid time for new parents cited as a standout. Family-oriented policies are consistently portrayed as a strong component of the package.
Robinhood Insights
What We Do
Robinhood Markets, Inc. (NASDAQ: HOOD) transformed financial services by introducing commission-free stock trading and democratizing access to the markets for millions of investors. Today, Robinhood, through its subsidiaries, lets you trade stocks, options, futures (which includes event contracts), and crypto, invest for retirement, earn with Robinhood Gold, and access an expert-managed portfolio with Robinhood Strategies. Headquartered in Menlo Park, California, Robinhood puts customers in the driver’s seat, delivering unprecedented value and products intentionally designed for a new generation of investors. Additional information about Robinhood can be found at www.robinhood.com.
Why Work With Us
At Robinhood, we are building an elite team, applying frontier technologies to the world’s biggest financial problems. Every role can make a real impact. We’re a team of builders, doers, and bold thinkers who thrive in a high-performance environment and take pride in raising the bar for ourselves and the millions of customers we serve.
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