Wealthfront is currently hiring a fully remote Fraud Operations Analyst I to be responsible for daily fraud monitoring and investigation functions. Fraud Operations is a division of Wealthfront Brokerage and works closely with Brokerage Operations, Compliance, and all other divisions of Wealthfront Corporation, including the engineering and product teams.
Responsibilities
- Assist in the identification of unusual financial activity indicative of money laundering, financial fraud and/or financial crime.
- Conduct complex investigations aimed at identifying criminal activities and preventing fraud on our platform.
- Perform data-driven analysis to identify vulnerabilities and/or proactively determine potential issues or areas of improvement.
- Perform thorough analyses of account and transaction history to detect and elaborate on established patterns related to fraud and anti-money laundering (AML) typologies.
- Conduct holistic account and transaction monitoring in support of Wealthfront’s BSA/AML and Sanctions programs.
- Coordinate fraud investigations and recoveries with contra firms.
- Present findings of investigations to different stakeholders within the firm.
- Create, implement, and update policies and procedures to further develop Wealthfront’s anti-financial crime and transaction monitoring program.
- Research fraud, identity and user behavior to contribute to rules, models and other detection systems.
- Maintain subject matter expertise and ensure work completed adheres to applicable regulations, policies, and procedures.
- Assist in the identification of process improvements and automation opportunities.
- Coordinate with Financial Crimes Compliance to ensure fraud and non-fraud-related cases are properly escalated for investigation and SAR filing consideration.
- Partner with Engineering teams to implement automated solutions.
- Work with other product areas to develop new data driven controls for optimizing user experience while detecting and preventing fraud.
- Work with our support team to resolve client inquiries.
Requirements
- 1-3 years of fraud investigations experience in the financial services industry.
- Strong research and investigation skills, including synthesizing large amounts of information and evaluating transaction data.
- Experience investigating fraud typologies such as Wire, ACH, Debit Card, Online Account Takeover, Identity Theft, Elder Financial Exploitation, and New Account Fraud.
- Ability to manage competing priorities and adapt quickly in a dynamic, fast-paced environment.
- Strong attention to detail and ability to produce accurate, well-documented work.
- Ability to make sound, risk-based decisions with limited information.
- Excellent written and verbal communication skills.
- Strong collaboration skills and ability to work effectively with cross-functional teams.
- Embody the qualities of being a true team player - curiosity, humility, intelligence, and openness to both positive and constructive feedback.
- Demonstrated curiosity and a proactive approach to identifying patterns and emerging risks.
Preferred Qualifications
- Experience with disputes and knowledge of Reg E.
- Familiarity with Anti-Money Laundering (AML), Anti-Threat Finance (ATF), OFAC, Financial Intelligence analysis and Counter-Intelligence analysis.
- Experience with SQL, dashboard creation, and/or other data analysis tools.
- Knowledge of FINRA, NACHA, SEC and MSRB rules and regulations.
Estimated annual salary range: $81,000 - $90,000 USD plus Equity.
Plus benefits include medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, and more!Skills Required
- 1-3 years of fraud investigations experience in the financial services industry.
- Strong research and investigation skills, including synthesizing large amounts of information and evaluating transaction data.
- Experience investigating fraud typologies such as Wire, ACH, Debit Card, Online Account Takeover, Identity Theft, Elder Financial Exploitation, and New Account Fraud.
- Ability to manage competing priorities and adapt quickly in a dynamic, fast-paced environment.
- Strong attention to detail and ability to produce accurate, well-documented work.
- Ability to make sound, risk-based decisions with limited information.
- Excellent written and verbal communication skills.
- Strong collaboration skills and ability to work effectively with cross-functional teams.
- Embody qualities of curiosity, humility, intelligence, and openness to feedback (team-player attributes).
- Demonstrated curiosity and a proactive approach to identifying patterns and emerging risks.
- Experience with disputes and knowledge of Reg E.
- Familiarity with Anti-Money Laundering (AML), Anti-Threat Finance (ATF), OFAC, Financial Intelligence analysis and Counter-Intelligence analysis.
- Experience with SQL, dashboard creation, and/or other data analysis tools.
- Knowledge of FINRA, NACHA, SEC and MSRB rules and regulations.
What We Do
Wealthfront is a nextgen banking service. We help you manage your money for both your short-term and long-term goals by providing a Cash Account with checking features and high interest, best-in-class automated investment management, and free financial advice, anytime you want it. We entered into the banking space in a big way this year with the launch of our cash account that offers an interest rate 5x greater than the national average. We’ve been overwhelmed by the response and have grown nearly 100% this year already to manage nearly $20 billion in total client assets. Our ultimate vision is to optimize and automate all of our clients’ finances and build what we call Self-Driving Money™️. We want clients to be able to automatically deposit their paycheck into their Wealthfront account, and let us take care of the rest — paying their bills, topping off their emergency fund or 401(k), and investing the rest based on their specific goals and lifestyle. Join us so you can help us turn this industry on its head and build a service that our clients don't just like, they love. Wealthfront integrates investing and banking services to make it delightfully easy to build long-term wealth. We're on a mission to build a financial system that favors people over institutions and we're just getting started. Through the power of automation, we deliver personalized, powerful products to help both sophisticated investors and those just starting out learn, lower their costs, and grow their wealth. We're one of the highest rated financial app in the Apple App Store and have been recently named the best robo-advisor and cash management accounts by Nerd Wallet and Investopedia. Want to help us re-architect the financial industry?
