Fraud Operations Analyst

Posted 3 Days Ago
Hiring Remotely in Palo Alto, CA
Remote
79K-95K Annually
Junior
Fintech • Mobile • Software • Financial Services
The Role
The Fraud Operations Analyst I at Wealthfront conducts fraud monitoring and investigations, identifies unusual financial activities, analyzes data for vulnerabilities, coordinates with compliance and engineering teams, and presents findings to stakeholders. They help develop policies for anti-financial crime initiatives.
Summary Generated by Built In

Wealthfront is currently hiring a fully remote Fraud Operations Analyst I to be responsible for daily fraud monitoring and investigation functions. Fraud Operations is a division of Wealthfront Brokerage and works closely with Brokerage Operations, Compliance, and all other divisions of Wealthfront Corporation, including the engineering and product teams.

Fraud Investigations Responsibilities

  • Assist in the identification of unusual financial activity indicative of money laundering, financial fraud and/or financial crime. 
  • Conduct complex investigations aimed at identifying criminal activities and preventing fraud on our platform. 
  • Perform data-driven analysis to identify vulnerabilities and/or proactively determine potential issues or areas of improvement.
  • Perform thorough analyses of account and transaction histories to detect and elaborate on established patterns related to fraud and anti-money laundering (AML) typologies.
  • Conduct holistic account and transaction monitoring in support of Wealthfront’s BSA/AML and Sanctions programs.
  • Coordinate fraud investigations and recoveries with contra firms.
  • Present findings of investigations to different stakeholders within the firm. 
  • Create, implement, and update policies and procedures to further develop Wealthfront’s anti-financial crime and transaction monitoring program.
  • Research fraud, identity and user behavior to contribute to rules, models and other detection systems.

Cross-Functional Responsibilities

  • Coordinate with Financial Crimes Compliance to ensure fraud and non-fraud-related cases are properly escalated for investigation and SAR filing consideration.
  • Partner with Engineering teams to implement automated solutions.
  • Work with other product areas to develop new data driven controls for optimizing user experience while detecting and preventing fraud.
  • Work with our support team to resolve client issues.

Requirements

  • 1-3 years of analytical experience in the financial services industry. 
  • Strong research and investigation skills, ideally adept at aggregating and synthesizing large amounts of information, including transaction data.
  • Ability to work efficiently and independently in a fast-paced, high-volume, and technology-driven environment.
  • Knowing when to use judgment to make risk based decisions with current (and sometimes limited) information.
  • Strong written and oral communication with attention to detail, analytical skills, investigative research, and documentation experience.
  • Experience with SQL and/or dashboard creation is preferred.
  • Assist in the identification of process improvements and automation opportunities.
  • Understanding fraud schemes; including Wire, ACH, Debit Card, Online Account Takeover, Identity Theft, Elder Financial Exploitation, and New Account Fraud.
  • Maintain subject matter expertise and ensure work completed adheres to applicable regulations, policies, and procedures.
  • Knowledge of FINRA, NACHA, SEC and MSRB rules is a plus.
  • Experience conducting Anti-Money Laundering (AML), Anti-Threat Finance (ATF) and/or OFAC related analysis and/or investigations, and Financial Intelligence analysis and Counter-Intelligence a plus.
  • Embody the qualities of being a true team player - humility, intelligence, and openness to both positive and constructive feedback.


Estimated annual salary range: $79,000-95,000 USD plus equity.


Benefits include medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, and more!


About Wealthfront


Wealthfront started with the ambition to transform the investment advisory business, with the goal to unlock access to high quality investment advice for millions who were underserved by the traditional institutions. We built one of the first automated investment products that allows you to invest in a personalized portfolio of thousands of companies in seconds for a remarkably low fee. We then expanded. We now work with partner banks to offer exceptional banking features through a Wealthfront Brokerage Cash Account, which makes it remarkably easy for people to automate their finances end-to-end and eliminated the hassle of money management, all of which resulted in attracting more than $70 billion of our client’s hard earned money, pioneering the robo-advisor category and transforming the broader industry. And yet, we have a long way to go to achieve our mission to build a financial system that favors people, not institutions. 


Wealthfront’s vision is to make it delightfully easy to build long-term wealth on your own terms. This vision is more relevant than ever because millions more people are getting into the market early and investing their hard earned savings in a handful of stocks. While this is a great way to start, it is inconsistent with building long-term wealth. We want to empower young investors to expand their horizon, and easily explore and execute on a wider range of investing strategies, make informed investment decisions that are consistent with their values and beliefs while also making it effortless to grow and compound their savings exponentially in a way that’s transformational to their lives and their long-term future.


For more information please visit www.wealthfront.com.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Please review our candidate privacy notice

Top Skills

SQL
The Company
HQ: Palo Alto, CA
264 Employees
On-site Workplace
Year Founded: 2011

What We Do

Wealthfront is a nextgen banking service. We help you manage your money for both your short-term and long-term goals by providing a Cash Account with checking features and high interest, best-in-class automated investment management, and free financial advice, anytime you want it. We entered into the banking space in a big way this year with the launch of our cash account that offers an interest rate 5x greater than the national average. We’ve been overwhelmed by the response and have grown nearly 100% this year already to manage nearly $20 billion in total client assets.

Our ultimate vision is to optimize and automate all of our clients’ finances and build what we call Self-Driving Money™️. We want clients to be able to automatically deposit their paycheck into their Wealthfront account, and let us take care of the rest — paying their bills, topping off their emergency fund or 401(k), and investing the rest based on their specific goals and lifestyle. Join us so you can help us turn this industry on its head and build a service that our clients don't just like, they love.

Wealthfront integrates investing and banking services to make it delightfully easy to build long-term wealth. We're on a mission to build a financial system that favors people over institutions and we're just getting started. Through the power of automation, we deliver personalized, powerful products to help both sophisticated investors and those just starting out learn, lower their costs, and grow their wealth. We're one of the highest rated financial app in the Apple App Store and have been recently named the best robo-advisor and cash management accounts by Nerd Wallet and Investopedia.

Want to help us re-architect the financial industry?

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